Federal Student Aid
Worth it
Confidence: Medium
Students and borrowers should use it . it is free and the only official door to federal grants, loans, and the FAFSA.
New check
Comparison
Federal Student Aid lands on Worth it, and Sallie (Sallie Mae) lands on Depends.
Students and borrowers should use it . it is free and the only official door to federal grants, loans, and the FAFSA.
Use Sallie Mae only after federal aid is exhausted and other private lenders are compared.
| Compare | ||
|---|---|---|
| Verdict | Worth it | Depends |
| Best for | Students filing the FAFSA | Students who exhausted federal aid |
| Who it's not for | Anyone shopping for software . it's a government portal | Anyone with federal loan options left |
| Privacy | Government-run with published security policies and an active fraud-prevention push, but a 2017 FAFSA tool breach-report incident is on record.⁵ | No technical vulnerabilities reported, but the public record shows a 2023 breach alert and active litigation. |
| Support quality | Reports of contradictory rep advice | BBB and Reddit cite rude, slow service |
| Public sentiment | Reddit users lean negative on site reliability and support accuracy, while the reworked FAFSA gets credit for being smoother.⁷ | Trustpilot shows 4 stars, but BBB and Reddit users report rude representatives, payment stress, and servicing confusion.12 |
| Biggest gotcha | Tools can disappear without warning . borrower defense tool removed mid-process, October 2026.⁴ | Hardship support looks weak. Reddit threads show unemployed borrowers struggling for months. |