Served with love!
Depends
Confidence: Low
Buy from Thomann if you want a large Europe-based music gear store; skip it if you need software or fast US-local service.
New check
Comparison
Served with love! and Reverb both land on Depends.
Buy from Thomann if you want a large Europe-based music gear store; skip it if you need software or fast US-local service.
Buyers get the largest used music-gear marketplace with protection options, and most report safe purchases.
| Compare | ||
|---|---|---|
| Verdict | Depends | Depends |
| Best for | Musicians buying instruments and audio gear online | Used and vintage gear hunters |
| Who it's not for | Software buyers: this is a retail store, not a tool | Margin-thin sellers . fees compound fast |
| Privacy | No known public vulnerabilities found in the sources reviewed.² | 2021 data breach reported (Etsy-owned site); Laravel Reverb CVEs in sources are an unrelated developer tool.15 |
| Support quality | No support evidence found | Users call customer service useless |
| Public sentiment | No usable customer reviews of Thomann appear in the sources; review matches point to an unrelated romance novel and caterers.⁵ | Opinions split: many buyers report safe, smooth purchases, while refund handling, customer service, and the Price Guide draw sharp criticism.⁸ |
| Biggest gotcha | Banner steers you toward accepting preferences, statistics, and personalized ad cookies; reject first² | Refund experiences rate 1.2/5 on . document everything⁶ |