Served with love!
Depends
Confidence: Low
Buy from Thomann if you want a large Europe-based music gear store; skip it if you need software or fast US-local service.
New check
Comparison
Served with love! lands on Depends, and Sweetwater lands on Worth it.
Buy from Thomann if you want a large Europe-based music gear store; skip it if you need software or fast US-local service.
Buy if you're a musician, studio builder, or worship AV team buying new or used gear . its service reputation is strong.
| Compare | ||
|---|---|---|
| Verdict | Depends | Worth it |
| Best for | Musicians buying instruments and audio gear online | Musicians buying new gear |
| Who it's not for | Software buyers: this is a retail store, not a tool | Anyone shopping for software . this is a retail store |
| Privacy | No known public vulnerabilities found in the sources reviewed.² | No known public vulnerabilities found in the sources reviewed.16 |
| Support quality | No support evidence found | Frequent service praise; some recent decline reports |
| Public sentiment | No usable customer reviews of Thomann appear in the sources; review matches point to an unrelated romance novel and caterers.⁵ | Forum and review consensus is strong praise for service and reliability, with recurring complaints about salesperson follow-up calls and recent service slippage.⁶ |
| Biggest gotcha | Banner steers you toward accepting preferences, statistics, and personalized ad cookies; reject first² | Expect a personal sales engineer calling after orders . some love it, others find it relentless10 |