shouldiuse.io

New check

Comparison

Thumbtack vs Getjobber

Thumbtack lands on Depends, and Getjobber lands on Worth it.

Getjobber

getjobber.com

Worth it
Confidence: High

Buy if you run a home service business (lawn, cleaning, HVAC) and want scheduling, quoting, invoicing, and review automation in one tool.

Read the full report

Add this comparison to your site

Getjobber earned a Worth it check in this comparison with Thumbtack.

Put the badge on your site.

Visitors see the independent comparison.

The link points here, and search engines follow it.

This is the badge visitors see on your site.

Depends Thumbtack Worth it Getjobber Independent comparison on Should I Use It

Paste one snippet. Keep the link as it is. A nofollow tag stops search engines from following it.

Thumbtack versus Getjobber
CompareThumbtackGetjobber
VerdictDependsWorth it
Best forOne-off home repairs and handyman jobsLawn care, cleaning, HVAC, plumbing crews
Who it's not forPros needing guaranteed lead ROIGuess: solo operators . a spreadsheet plus invoicing app is likely cheaper
PrivacyNo known public vulnerabilities found in the sources reviewed.⁷No known public vulnerabilities found in the sources reviewed.12
Support qualityRefunds contested; BBB complaint of $800 lostTrustpilot reviewers frequently praise support
Public sentimentPros complain loudly about paying for unresponsive or fake leads, while a minority report significant wins.¹Ratings are strong, but a vocal minority of tradespeople complain about setup limits, costs, and switching to rivals.⁹
Biggest gotchaPay-per-lead means you pay whether or not the customer replies; refunds are requested case-by-case, not automatic.⁴Per-user fees and add-ons; third-party reviewers call out hidden costs.16

Pick Thumbtack when

  • One-off home repairs and handyman jobs
  • Event pros like photographers and DJs
  • Customers comparing quotes for free

When Thumbtack is not a fit

  • Pros needing guaranteed lead ROI
  • Low-ticket trades ($50-$60 jobs)
  • Anyone who can't absorb dead-lead spend
  • Pros wanting direct customer relationships

Pick Getjobber when

  • Lawn care, cleaning, HVAC, plumbing crews
  • Owner-operators replacing paperwork
  • Small teams wanting scheduling-to-payment in one tool
  • Businesses chasing Google reviews automatically

When Getjobber is not a fit

  • Guess: solo operators . a spreadsheet plus invoicing app is likely cheaper
  • Franchises and multi-location firms . pushed to custom sales-led pricing
  • Guess: construction/civil firms . Jobber targets recurring home services, not project work
  • Teams needing heavy workflow customization . users report setup limits

Sources

  1. r/Thumbtack community reviewsreddit.com
    review
  2. BBB customer reviews of Thumbtackbbb.org
    review
  3. Trustpilot reviewstrustpilot.com
    review
  4. Thumbtack lead payment help articlehelp.thumbtack.com
    official
  5. TechCrunch: Thumbtack raises $275Mtechcrunch.com
    news
  6. Thumbtack security pagethumbtack.com
    security
  7. CVE-2025-58216 (third-party WP plugin)nvd.nist.gov
    security
  8. Thumbtack alternatives roundupjoinbreasy.com
    review
  9. Jobber - Field Service Software Reviews (Trustpilot)trustpilot.com
    review
  10. Jobber Products | G2 Reviewsg2.com
    review
  11. Jobber Pricing: Plans Starting at $29/Monthgetjobber.com
    official
  12. Security at Jobbergetjobber.com
    official
  13. Two-Step Verification - Jobber Helphelp.getjobber.com
    official
  14. Not happy with Jobber. Beware. (Reddit)reddit.com
    review
  15. Jobber User Reviews (Software Advice)softwareadvice.com
    review
  16. Jobber Pricing & Reviews: 3 Pros & Conscheckthat.ai
    review