Comparison

Thumbtack vs Houzz Pro

Thumbtack and Houzz Pro both land on Depends.

Thumbtack

Depends

Confidence: Medium

Homeowners hiring occasional local pros get a free, easy-to-use marketplace.

Depends

Confidence: Medium

Buy if you're a builder, remodeler, or designer who wants marketing, CRM, and project management in one place and can absorb ~$399/month.

Thumbtack versus Houzz Pro
Compare	Thumbtack	Houzz Pro
Verdict	Depends	Depends
Best for	One-off home repairs and handyman jobs	Builders and remodelers
Who it's not for	Pros needing guaranteed lead ROI	Homeowners . the free Houzz account already covers browsing and ideas
Privacy	No known public vulnerabilities found in the sources reviewed.^⁷	Houzz disclosed a 2018 breach affecting ~49M accounts; no dedicated security page found on.com.
Support quality	Refunds contested; BBB complaint of $800 lost	No evidence on Pro-tier support
Public sentiment	Pros complain loudly about paying for unresponsive or fake leads, while a minority report significant wins.^¹	G2 reviewers praise Houzz Pro's ease of use and all-in-one project, invoicing, and client tools, while the consumer side draws Trustpilot complaints and the app rates just 3.0/5.¹¹
Biggest gotcha	Pay-per-lead means you pay whether or not the customer replies; refunds are requested case-by-case, not automatic.^⁴	Annual subscription auto-bills when the 30-day trial ends unless you cancel first.¹⁰