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Houzz Pro Review

Depends

Should I use Houzz Pro?

All-in-one AI platform and software for builders, remodelers, and designers. - pro.houzz.com

· 3 weeks ago

Buy if you're a builder, remodeler, or designer who wants marketing, CRM, and project management in one place and can absorb ~$399/month. Skip it if you're a homeowner (a free Houzz account covers inspiration) or a solo tradesperson who can run on a cheaper tool.

Confidence

Medium. Based on 14 public sources; several search results were spam or duplicates and excluded. Pricing figures conflict across sources.

Ratings

  • Value for money
  • Ease of use
  • Feature depth
  • Support qualityNo evidence on Pro-tier support
  • Security posture

Pricing

$0

Free Plan

ModelNot disclosed
Monthly feesNot disclosed
HardwareNot disclosed
Free tierYes
Pro~$199/user/mo (Forbes); others cite CAD $324–399/mo
CustomContact sales

Best for

  • Builders and remodelers
  • Interior designers
  • Design-build firms wanting lead gen plus PM
  • Pros needing estimates and invoicing together

Not for

  • Homeowners — the free Houzz account already covers browsing and ideas
  • Solo handymen at ~$399/mo — use Jobber or a spreadsheet
  • Small teams that just need a simple client list
  • Anyone still reusing a password from the 2018 breach

Gotchas - check before you buy

medium

Annual subscription auto-bills when the 30-day trial ends unless you cancel first.

medium

Published prices conflict widely ($199/user vs $324–399/mo); get a real quote before committing.

medium

If you reused a Houzz password elsewhere since 2018, change it now.

low

Larger teams land on an opaque custom tier requiring a sales call.

Pros and cons

Pros

  • All-in-one: project management, invoicing, and client tools in one platform
  • G2 users praise ease of use and streamlined workflows
  • 30-day free trial plus a free plan
  • Trusted by 3M+ home professionals per its Play listing
  • AI features marketed as trained on construction and design data

Cons

  • Expensive: starts at $399/month flat per Capterra
  • Pricing sources conflict: $199/user vs $399/mo
  • Middling 3.0/5 rating across 1,450 Play reviews
  • 2018 breach exposed ~49M email addresses
  • Trustpilot reviewers report payment and product complaints

Sources & method

- 10 sources - Houzz disclosed a 2018 breach affecting ~49M accounts; no dedicated security page found on pro.houzz.com.

official x2review x6security x2
  • 2018 data breach, Almost 49 million unique email addresses were exposed; users were urged to reset passwords when disclosed in February 2019.
  • No public security page, The.com/security URL returned no security page in sources reviewed.

Key stats

  • Value for money: 2/5

    Rating

  • $0

    Starting price

  • 10

    Sources

  • Analyzed

  • Value for money: 2/5. Steep entry price; sources conflict on tiers
  • Ease of use: 4/5. G2 reviewers consistently praise ease of use
  • Feature depth: 4/5. CRM, PM, invoicing, AI bundled together
  • Support quality. No evidence on Pro-tier support
  • Security posture: 2/5. 2018 breach hit ~49M accounts; no security page
  • 3.0/5 Google Play rating 1,450 reviews
  • $399/mo Starting price Per Capterra; 5 plans total
  • Yes Free tier Free plan + 30-day trial
  • 3M+ Claimed users Home professionals, per Play listing

Pricing

Free Plan

$0

  • Entry-level access
  • Details not published in sources reviewed

Pro

~$199/user/mo (Forbes); others cite CAD $324–399/mo

  • Project management, invoicing, client tools
  • 30-day trial, then annual billing

Custom

Not disclosed

  • Larger teams
  • Custom tier per third-party pricing guides

Security

Houzz disclosed a 2018 breach affecting ~49M accounts; no dedicated security page found on pro.houzz.com.

  • 2018 data breachAlmost 49 million unique email addresses were exposed; users were urged to reset passwords when disclosed in February 2019.⁹
  • No public security pageThe.com/security URL returned no security page in sources reviewed.

What users say

G2 reviewers praise Houzz Pro's ease of use and all-in-one project, invoicing, and client tools, while the consumer side draws Trustpilot complaints and the app rates just 3.0/5.

Alternatives

Compare Houzz Pro with each alternative.

  • Google Sheets

    Free client and job tracking for very small operations

Full analysis

Based on 14 public sources; several search results were spam or duplicates and excluded. Pricing figures conflict across sources.

Good all-in-one for builders/designers, but $399/mo entry and a 2018 breach — smaller pros should compare cheaper tools first.

Methodology

Based on 14 public sources; several search results were spam or duplicates and excluded. Pricing figures conflict across sources.

Read how a report is made.

Sources

  1. official
  2. official
  3. review
  4. review
  5. review
  6. Houzz Pro Review and Pricingfieldservicesoftware.io
    review
  7. review
  8. review
  9. Houzz Data Breachhaveibeenpwned.com
    security
  10. security

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