Houzz Pro
Depends
Confidence: Medium
Buy if you're a builder, remodeler, or designer who wants marketing, CRM, and project management in one place and can absorb ~$399/month.
Comparison
Houzz Pro and Buildertrend both land on Depends.
Buy if you're a builder, remodeler, or designer who wants marketing, CRM, and project management in one place and can absorb ~$399/month.
Buy if you're a residential builder or remodeler who wants leads, scheduling, and finances in one system and can absorb $299-$900+/month.
| Compare | Houzz Pro | Buildertrend |
|---|---|---|
| Verdict | Depends | Depends |
| Best for | Builders and remodelers | Residential home builders |
| Who it's not for | Homeowners . the free Houzz account already covers browsing and ideas | Solo handymen needing a simple schedule |
| Privacy | Houzz disclosed a 2018 breach affecting ~49M accounts; no dedicated security page found on.com.⁹ | No known public vulnerabilities found in the sources reviewed; Buildertrend publishes a security FAQ, payment MFA, EU/UK SCCs, and a live status page. |
| Support quality | No evidence on Pro-tier support | No support-quality evidence in reviewed sources |
| Public sentiment | G2 reviewers praise Houzz Pro's ease of use and all-in-one project, invoicing, and client tools, while the consumer side draws Trustpilot complaints and the app rates just 3.0/5.³ | Sentiment is mostly positive on features, with recurring complaints about price increases, an aging interface, and being overkill for small shops.13 |
| Biggest gotcha | Annual subscription auto-bills when the 30-day trial ends unless you cancel first.² | Pricing is quote-based and negotiated; reported plans span $299-$900+/month |