Timeout
Depends
Confidence: Low
Low confidence: sources are thin and mostly unrelated 'timeout' noise.
New check
Comparison
Timeout vs Eventbrite
Timeout and Eventbrite both land on Depends.
Eventbrite
Depends
Confidence: Medium
Fine for small organizers running public events who want built-in discovery, if stacked per-ticket fees don't sting.
| Compare | Timeout | Eventbrite |
|---|---|---|
| Verdict | Depends | Depends |
| Best for | Travelers planning city trips | One-off public events |
| Who it's not for | Software buyers . nothing here to purchase, deploy, or integrate | Nonprofits . Zeffy is 100% free |
| Privacy | No known public vulnerabilities found in the sources reviewed.⁷ | PCI compliant with a bug bounty; CVEs found are in third-party WordPress plugins, not Eventbrite core. |
| Support quality | Trustpilot 1/5 on customer service | Common complaints; company working to improve |
| Public sentiment | Direct feedback is sparse: Trustpilot sentiment is strongly negative (1/5) while Reddit threads are mostly mixed questions about the brand and its markets.² | Organizers credit Eventbrite with reach and simplicity but flood forums with complaints about rising fees, support, and post-acquisition changes.12 |
| Biggest gotcha | Trustpilot sits at 1/5 . mostly customer-service complaints; expect little support² | Fees stack: percentage plus per-ticket charge, passed to buyers. Paid events are never free11 |
Pick Timeout when
- Travelers planning city trips
- Locals hunting weekend events
- Theatre-goers wanting current show reviews
When Timeout is not a fit
- Software buyers . nothing here to purchase, deploy, or integrate
- Anyone hunting TimeOut Software, the time tracker . different vendor
- Teams needing support, SLAs, or admin features
- Enterprise procurement . this is a consumer media brand
Pick Eventbrite when
- One-off public events
- Local concerts, classes, workshops
- Organizers wanting discovery traffic
- Casual community events
When Eventbrite is not a fit
- Nonprofits . Zeffy is 100% free
- Complex conferences needing seating and badge control
- High-volume organizers bleeding money to fees
- Private/internal events that need zero discovery
Sources
official
- Time Out Reviews | Read Customer Service Reviewstrustpilot.comreview
- London theatre reviews of the latest showstimeout.comofficial
review
- TimeOut Market Bostonreddit.comreview
review
- Product security pagetimeout.comsecurity
- Eventbrite pricing planseventbrite.comofficial
- Eventbrite's Ticketing Feeseventbrite.comofficial
- Eventbrite fees explained 2026simpletix.comreview
- Trustpilot reviews of eventbrite.comtrustpilot.comreview
- Warning do not use EventBritereddit.comreview
- Is anyone mad at Eventbrite too?reddit.comreview
- Honest Eventbrite review for B2B eventsinvitedesk.comreview
- Eventbrite's new owner just cut staffsimpletix.comnews