Verloop.io
Depends
Confidence: Medium
Buy if you run high-volume support across WhatsApp, voice, and chat . especially India-focused e-commerce.
Comparison
Verloop.io vs BotPenguin
Verloop.io and BotPenguin both land on Depends.
BotPenguin
Depends
Confidence: Low
Evidence is thin and mostly vendor-published, so confidence is low.
| Compare | Verloop.io | BotPenguin |
|---|---|---|
| Verdict | Depends | Depends |
| Best for | High-volume support teams | Small businesses capturing WhatsApp/Instagram leads |
| Who it's not for | Small teams wanting a basic FAQ bot | Buyers who need transparent pricing before talking to sales |
| Privacy | No known public vulnerabilities found in the sources reviewed.⁷ | No known public vulnerabilities found in the sources reviewed.10 |
| Support quality | Customer support praised in G2 feedback | No support-quality evidence found |
| Public sentiment | G2 reviewers describe as smooth and user friendly with strong support, while third-party comparisons flag cost as the sticking point.² | No independent user reviews surfaced; the evidence is largely the vendor's own site and a directory listing.11 |
| Biggest gotcha | WhatsApp conversation charges are billed separately from your subscription . budget for both³ | SSO, RBAC, and audit logs only on higher plan tiers10 |
Pick Verloop.io when
- High-volume support teams
- WhatsApp-heavy e-commerce
- India-market enterprises
- Chat plus voice AI automation buyers
When Verloop.io is not a fit
- Small teams wanting a basic FAQ bot
- Low-ticket-volume businesses
- Startups needing transparent flat pricing
- Teams without admin resources to build and maintain bot flows
Pick BotPenguin when
- Small businesses capturing WhatsApp/Instagram leads
- Support teams automating FAQs across channels
- Agencies reselling white-label chatbots
- Healthcare needing HIPAA-eligible bots
When BotPenguin is not a fit
- Buyers who need transparent pricing before talking to sales
- Teams wanting a dead-simple one-page chat widget
- Enterprises requiring ungated SOC 2 reports and independent audit access
- Anyone who won't commit without verified independent user reviews
Sources
review
- Verloop.io Pricing 2026: Plans, WhatsApp Costschatarmin.comreview
- Verloop.io . Pricing, Features, Details 2026softwaresuggest.comofficial
- Verloop Revenue 2024: $15M ARR, $8M Raisedgetlatka.comnews
news
- Verloop.io Security and Privacyverloop.iosecurity
- Verloop Review 2026: Features, Pricing, Verdictaicxstack.comreview
- BotPenguin homepagebotpenguin.comofficial
- BotPenguin security, compliance & privacy pagebotpenguin.comsecurity
- BotPenguin . web design studio directory listingnomansite.comreview
- Elevate Harrogate chatbot & voice agent case studygarethshaw.uknews
- Building an AI Automation Agency from Zeroenzodigital.innews