Voksha
Depends
Confidence: Medium
Buy it if you're a small service business losing after-hours calls and want month-to-month pricing from $14/mo.
New check
Comparison
Voksha vs Ruby - 24/7 Virtual Receptionists
Voksha and Ruby - 24/7 Virtual Receptionists both land on Depends.
Ruby - 24/7 Virtual Receptionists
Depends
Confidence: Medium
Buy if you're a small legal, medical, or trades business losing calls you can't answer . 24/7 US-based humans plus HIPAA handling are real value.
| Compare | Voksha | Ruby - 24/7 Virtual Receptionists |
|---|---|---|
| Verdict | Depends | Depends |
| Best for | Home-services shops (HVAC, pest, towing) | Solo and small law firms |
| Who it's not for | Teams needing human judgment on complex calls | Low call volume . 50 minutes barely covers a week |
| Privacy | No known public vulnerabilities found in the sources reviewed.³ | No known public vulnerabilities found in the sources reviewed. |
| Support quality | No evidence in sources | Dedicated customer success team; 94% reported satisfaction. |
| Public sentiment | Independent user reviews are scarce; Voksha appears in directory listings (Capterra, SourceForge, G2) but sources contain no verbatim customer quotes.⁸ | Independent reviews are sparse in these sources; the praise found comes mostly from Ruby's own marketing pages. |
| Biggest gotcha | Starter tier has $1-based charges; confirm what meters before signing up | 50 minutes monthly is roughly 1-2 calls a day; overage charges likely.13 |
Pick Voksha when
- Home-services shops (HVAC, pest, towing)
- Dental and medical front desks
- Solo practices missing after-hours calls
- Multilingual customer bases
When Voksha is not a fit
- Teams needing human judgment on complex calls
- Buyers demanding abundant independent reviews
- Anyone needing audited security without Enterprise tier
Pick Ruby - 24/7 Virtual Receptionists when
- Solo and small law firms
- Medical and dental offices needing HIPAA
- Trades and field services missing calls
- Small teams with no front desk
When Ruby - 24/7 Virtual Receptionists is not a fit
- Low call volume . 50 minutes barely covers a week
- Budget shoppers . AI answering costs far less
- High-volume desks needing thousands of minutes monthly
- Buyers wanting self-serve software; this is a staffed service
Sources
official
- Voksha Data: 7 in 10 Small Business Calls Are Repetitivenatlawreview.comnews
- Voksha Brings Multilingual AI Receptionist to Enterprisefinance.yahoo.comnews
review
- Voksha Reviews in 2026sourceforge.netreview
- Voksha review: Situational - Counter & Crewcounterandcrew.comreview
review
- Ruby homepageruby.comofficial
- Ruby Partner pricingruby.comofficial
- HIPAA Answering Serviceruby.comofficial
- About Rubyruby.comofficial
- Cxponent vendor directory: Rubycxponent.comreview