shouldiuse.io

Comparison

When I Work vs Deputy

When I Work lands on Worth it, and Deputy lands on Depends.

Deputy

Depends
Confidence: Medium

Buy if you run shift-heavy hourly teams across multiple sites and want scheduling, time clock, and payroll in one tool.

When I Work versus Deputy
CompareWhen I WorkDeputy
VerdictWorth itDepends
Best forHourly, shift-based teamsShift-based retail and hospitality
Who it's not forSalaried office teams with no shifts to manageTeams under ~10 staff . a spreadsheet does this free
PrivacyNo known public vulnerabilities found in the sources reviewed.²No known public vulnerabilities found in the sources reviewed.
Support qualityNo support evidence in sourcesNo evidence in sources
Public sentimentDirect user feedback is thin in the sources reviewed; a reviewer calls the $2.50 entry price fair and one small retailer describes pre-software scheduling chaos.⁵Users rate Deputy 4.6/5 across 666 G2 reviews, though expert reviewers land mid-pack at 7.3/10.15
Biggest gotcha$2.50/user is the entry floor; confirm which features sit in higher tiers before checkout¹Per-user pricing scales with headcount; costs balloon as you hire

Pick When I Work when

  • Hourly, shift-based teams
  • Restaurants, retail, hospitality
  • Multi-site franchises
  • Teams bundling scheduling with time clock

When When I Work is not a fit

  • Salaried office teams with no shifts to manage
  • Enterprises needing UKG- or Workday-class workforce management
  • Tiny crews happy with a group chat or spreadsheet
  • Teams needing a permanent free plan, not a trial

Pick Deputy when

  • Shift-based retail and hospitality
  • Multi-location hourly workforces
  • Security staffing firms
  • Teams bundling scheduling with payroll

When Deputy is not a fit

  • Teams under ~10 staff . a spreadsheet does this free
  • Salaried office teams with no shift scheduling
  • Anyone needing a truly free tool
  • Cost-sensitive buyers wanting flat-rate pricing

Sources

  1. official
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  4. review
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  9. official
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  13. Deputy homepagedeputy.com
    official
  14. Deputy Pricingdeputy.com
    official
  15. review
  16. review