Workato
Depends
Confidence: Low
Built for large organizations automating many systems with governance and AI agents; small teams should not buy this.
Comparison
Workato vs Zapier
Workato and Zapier both land on Depends.
Zapier
Depends
Confidence: Low
Buy if you need many cross-app automations or IT-governed AI agents; skip it for one or two simple connections.
| Compare | Workato | Zapier |
|---|---|---|
| Verdict | Depends | Depends |
| Best for | Large enterprises | Ops teams automating across many SaaS apps |
| Who it's not for | Small teams connecting two or three apps | Teams needing one or two simple automations . use native integrations |
| Privacy | No known public vulnerabilities found in the sources reviewed.³ | No known public vulnerabilities found in the sources reviewed.10 |
| Support quality | Support infrastructure exists; no quality evidence found | Expert onboarding offered; no quality data |
| Public sentiment | No substantive independent user reviews surfaced; third-party coverage in the sources reviewed is thin.⁵ | Testimonials praise no-code speed and automation ROI, but no independent user review data surfaced.⁹ |
| Biggest gotcha | Guess: hundreds of proprietary recipes create real lock-in; check export paths before committing⁵ | No pricing shown on reviewed pages; task-based pricing historically scales fast with volume. (Guess)10 |
Pick Workato when
- Large enterprises
- Multi-system automation programs
- Governed AI agent rollouts
- Security-sensitive industries
When Workato is not a fit
- Small teams connecting two or three apps
- Startups without dedicated integration staff
- Buyers wanting flat, predictable monthly pricing
- Anyone needing a tool live this week
Pick Zapier when
- Ops teams automating across many SaaS apps
- IT-governed AI agent rollouts
- Non-technical teams building no-code AI workflows
- Lead capture, enrichment, and CRM routing
When Zapier is not a fit
- Teams needing one or two simple automations . use native integrations
- Budget-sensitive small teams; task-based pricing compounds fast
- Developers wanting open-source, self-hosted automation control
- Buyers requiring independently verified security posture
Sources
official
- Security | Workato docsdocs.workato.comofficial
- Security compliance | Workato docs (ISO/IEC 42001)docs.workato.comofficial
review
security
news
- Zapier homepagezapier.comofficial
- Zapier try-free pagezapier.comofficial
- Zapier compliance and governance pagezapier.comofficial
- Zapier security page crawlzapier.comsecurity
review