Workiz
Depends
Confidence: Medium
Buy it if you run a growing home-service crew and will actually use dispatch, invoicing, and payments together.
Comparison
Workiz vs Service Fusion
Workiz and Service Fusion both land on Depends.
Service Fusion
Depends
Confidence: Medium
Buy if you run a growing HVAC, plumbing, or electrical crew and want scheduling, invoicing, and payments in one place.
| Compare | Workiz | Service Fusion |
|---|---|---|
| Verdict | Depends | Depends |
| Best for | HVAC, plumbing, locksmith, garage-door crews | Growing HVAC, plumbing, electrical contractors |
| Who it's not for | Solo operators . simpler invoicing tools cost less | Solo techs and one-truck shops . $259/mo is overkill |
| Privacy | No known public vulnerabilities found in the sources reviewed.¹ | No known public vulnerabilities found in the sources reviewed. |
| Support quality | Trustpilot and BBB complaints cite unfulfilled promises | No clear evidence in sources reviewed |
| Public sentiment | Reviews praise the simple UI and all-in-one workflow, but Trustpilot and BBB complaints flag billing and unfulfilled-promises issues.⁵ | Ratings average 4.1-4.3 across G2 and Capterra, with users liking the feature breadth but some contractors on Reddit expressing frustration.14 |
| Biggest gotcha | Add-ons push real cost well above the $45/mo base; reviewers flag hidden fees.² | Entry tier starts at $259/mo . confirm exactly what's included before committing15 |
Pick Workiz when
- HVAC, plumbing, locksmith, garage-door crews
- Multi-tech teams needing dispatch plus payments
- Multi-location service businesses scaling fast
- Owners replacing phone-and-spreadsheet scheduling
When Workiz is not a fit
- Solo operators . simpler invoicing tools cost less
- Anyone wanting a plain customer contact list
- Buyers allergic to per-feature add-on pricing
- Large enterprises needing deep custom workflows
Pick Service Fusion when
- Growing HVAC, plumbing, electrical contractors
- Multi-tech shops wanting one system
- Flat-rate pricing shops
- Teams wanting built-in homeowner financing
When Service Fusion is not a fit
- Solo techs and one-truck shops . $259/mo is overkill
- Tiny teams; a scheduler plus spreadsheet works fine
- Buyers ranking ease of use first . Jobber wins that
- Enterprises needing documented security posture upfront
Sources
- Workiz Pricing and Plansworkiz.comofficial
- Workiz Pricing 2026: Plans, Costs & Hidden Feestooleduppro.comreview
- Workiz Pricing 2026 (ServiceAgent)serviceagent.aireview
- Jobber vs. Workiz (Connecteam)connecteam.comreview
- Workiz Reviews on G2g2.comreview
- Workiz Trustpilot Reviewstrustpilot.comreview
- Workiz BBB Complaintsbbb.orgreview
- Workiz on Google Playplay.google.comreview
- Workiz raises $40M (TechCrunch)techcrunch.comnews
- Workiz Funding (StartupIntros)startupintros.comnews
- JDog Junk Removal case studyworkiz.comofficial
- Best Pro Services case studyworkiz.comofficial
- Service Fusion Pricingservicefusion.comofficial
review
- Service Fusion - Capterra Canadacapterra.careview