Yealink
Depends
Confidence: Medium
Buy if you want cost-effective SIP phones or Teams/Zoom room gear and have someone to patch firmware and self-troubleshoot.
New check
Comparison
Yealink and Poly both land on Depends.
Buy if you want cost-effective SIP phones or Teams/Zoom room gear and have someone to patch firmware and self-troubleshoot.
Buy for IT-led organizations standardizing headsets, desk phones, and video bars across many rooms.
| Compare | Yealink | Poly |
|---|---|---|
| Verdict | Depends | Depends |
| Best for | Cost-conscious offices replacing desk phones | Enterprises outfitting meeting rooms |
| Who it's not for | Zero-IT shops wanting plug-and-play with vendor handholding | Budget home offices . cheaper gear does the job |
| Privacy | Active CVE history 2024-2026; vendor publishes advisories and patches via its Trust Center.² | Real CVE history across Poly VoIP and Studio devices; HP publishes advisories and white papers, but itself was not found. |
| Support quality | Integrators describe support as terrible | Firmware complaints; tiny Trustpilot footprint |
| Public sentiment | Installers praise the hardware's value but repeatedly criticize vendor support, while individual device reviews trend positive.¹ | Headset and video-bar reviewers praise call comfort and room quality, while commercial AV buyers on Reddit report reliability slipping under HP.⁹ |
| Biggest gotcha | Firmware patching is on you; unpatched phones had a remotely exploitable RPS flaw² | Reddit AV pros say reliability dropped post-HP; test units before fleet-wide purchases12 |