Zillow
Worth it
Confidence: High
Use it free if you're a US buyer, renter, or seller researching homes and values.
Comparison
Zillow vs Trulia
Zillow lands on Worth it, and Trulia lands on Depends.
Trulia
Depends
Confidence: Medium
Trulia is free and fine for casual browsing, but it adds nothing over its owner Zillow and users report scams and stale listings.
| Compare | Zillow | Trulia |
|---|---|---|
| Verdict | Worth it | Depends |
| Best for | US home buyers browsing listings | Casual home browsing |
| Who it's not for | Agents without budget for pay-per-lead programs | Anyone wanting data beyond Zillow's . same company, same pool |
| Privacy | No confirmed Zillow system breach or CVE in sources; privacy class actions and alleged data-breach suits are pending.⁹ | No known public vulnerabilities found in the sources reviewed; no public security page exists. |
| Support quality | BBB and ConsumerAffairs complaints; moderated reviews | Complaints about unreachable customer service lines. |
| Public sentiment | Users love the browsing experience and Zestimate but complain about lead costs, moderated reviews, and support.⁴ | Reviewers like the interface but widely report scam listings, stale listings, and missing homes.11 |
| Biggest gotcha | Premier Agent bills per contact; spend scales fast with lead volume⁶ | Too-good-to-be-true rentals are often scams; verify owners independently before paying anything. |
Pick Zillow when
- US home buyers browsing listings
- Renters searching apartments
- Sellers checking home value
- Agents with lead-gen budget
When Zillow is not a fit
- Agents without budget for pay-per-lead programs
- Anyone wanting unmoderated agent reviews
- Non-US property markets
- Guess: landlords needing full property-management tooling
Pick Trulia when
- Casual home browsing
- First-time buyers comparing neighborhoods
- Renters casting a wide net
- Anyone wanting free listing search
When Trulia is not a fit
- Anyone wanting data beyond Zillow's . same company, same pool
- Renters in tight markets; stale and scam listings reported
- Users needing unique tools; none versus Zillow
- Privacy-sensitive users; opt-out required
Sources
review
- Trustpilot reviews of zillow.comtrustpilot.comreview
- Zillow.com Reviews on ConsumerAffairsconsumeraffairs.comreview
- Your opinions on Zillow? (Reddit)reddit.comreview
- Zillow Zestimatezillow.comofficial
- Zillow Premier Agentzillow.comofficial
- How to Calculate Success Fees (Zillow Flex)zillow.zendesk.comofficial
news
news
- CoStar And Zillow Among 118 Companies Sued Over Alleged Data Breachesonlinemarketplaces.comsecurity
- Read Customer Service Reviews of trulia.comtrustpilot.comreview
- Trulia Reviews: Written By Customersconsumeraffairs.comreview
review