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AnyDesk Review

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Should I use AnyDesk?

We value your privacy - anydesk.com

· 1 day ago

Buy it if you need fast, lightweight remote support and accept the vendor's 2024 breach history and ongoing CVE patching. Skip it if you are security- or price-sensitive; RustDesk and Splashtop fit those buyers better.

Confidence

Medium. Based on ~60 public sources: user reviews, security advisories, pricing guides, and vendor case studies.

Ratings

  • Value for money
  • Ease of use
  • Feature depth
  • Support qualityNo support-quality evidence in reviewed sources
  • Security posture

Pricing

$0

Free

ModelNot disclosed
Monthly feesNot disclosed
HardwareNot disclosed
Free tierYes
Standard$29.90/mo (per RealVNC guide)

Best for

  • IT helpdesks and MSPs
  • Personal use / helping family
  • Teams on older, weak hardware
  • Quick unattended server access

Not for

  • Regulated or security-sensitive orgs — breach history complicates compliance sign-off
  • Budget-tight teams — pricing complaints and free RustDesk undercut it
  • Anyone needing occasional one-off help — Chrome Remote Desktop is free
  • Large device fleets — per-device licensing costs balloon

Gotchas - check before you buy

high

One Reddit thread alleges billing/collections harassment after cancellation; verify refund terms before subscribing

high

Plan for prompt patching; versions below 9.0.5 flagged vulnerable in 2026

medium

Per-seat pricing cited at $29.90/mo; per-device licensing inflates multi-machine fleet costs

medium

Guess: free tier restricts sessions and flags commercial use, nudging paid upgrades

Pros and cons

Pros

  • Praised as fast and lightweight, even on weak hardware
  • Long a favorite 'TeamViewer killer' among IT technicians
  • Free for personal use
  • Listed among best remote support software in 2026
  • Rated 4.2/5 across roughly 6,121 reviews

Cons

  • Suffered a January 2024 breach; production systems compromised, passwords revoked
  • Two 2026 CVEs: screen-recording and link-following denial-of-service flaws
  • Users report price hikes driving switches to RustDesk
  • Some users report laggy sessions and file-transfer problems
  • Reputation-decline threads like 'the fall of Anydesk'

Sources & method

- 12 sources - Mixed: January 2024 breach of production systems plus 2026 CVEs and a published PoC exploit; fixed versions exist, but history warrants caution.

official x2review x5security x4news x1
  • January 2024 breach, Production systems compromised; passwords revoked; ~18,000 customer accounts allegedly offered for sale.
  • CVE-2026-15681 and CVE-2026-15682, Screen-recording and link-following denial-of-service vulnerabilities disclosed July 2026.
  • Multiple vulnerabilities below 9.0.5, Nessus flags AnyDesk < 9.0.5 with multiple vulnerabilities (February 2026).
  • Published proof-of-concept exploit, NHS cyber alert: a PoC exploit for an AnyDesk vulnerability circulated in February 2025.

Key stats

  • Value for money: 2/5

    Rating

  • $0

    Starting price

  • 12

    Sources

  • Analyzed

  • Value for money: 2/5. Users cite price hikes and switched to RustDesk
  • Ease of use: 4/5. Praised fast and lightweight on weak hardware
  • Feature depth: 4/5. Full remote-support feature set in 2026 roundups
  • Support quality. No support-quality evidence in reviewed sources
  • Security posture: 2/5. 2024 breach, 2026 CVEs, published PoC exploit
  • 4.2/5 Aggregate rating ~6,121 reviews per RFP.wiki
  • $29.90/mo Cited price Per RealVNC pricing guide
  • Yes Free tier Free for personal use
  • ~18,000 accounts 2024 breach Allegedly exposed for sale (LinkedIn report)

Pricing

Free

$0

  • Personal use only

Standard

$29.90/mo (per RealVNC guide)

  • 1-year subscription also offered via TechSoup

Security

Mixed: January 2024 breach of production systems plus 2026 CVEs and a published PoC exploit; fixed versions exist, but history warrants caution.

  • January 2024 breachProduction systems compromised; passwords revoked; ~18,000 customer accounts allegedly offered for sale.⁴
  • CVE-2026-15681 and CVE-2026-15682Screen-recording and link-following denial-of-service vulnerabilities disclosed July 2026.⁵
  • Multiple vulnerabilities below 9.0.5Nessus flags AnyDesk < 9.0.5 with multiple vulnerabilities (February 2026).⁶
  • Published proof-of-concept exploitNHS cyber alert: a PoC exploit for an AnyDesk vulnerability circulated in February 2025.⁷

What users say

Users praise AnyDesk's speed and lightness, but a vocal minority cites the 2024 breach and rising prices as reasons they left.

“Anydesk is so much more performant, how do they do it?”
Reddit, r/rustdesk
“A quick shout out to Anydesk: the TeamViewer Killer”
Reddit, r/computertechs
“I Left AnyDesk – Here's Why I Switched (and What I Learned)”
Reddit, r/AnyDesk

Alternatives

Compare AnyDesk with each alternative.

  • RustDesk

    Open-source and self-hostable; where annoyed AnyDesk users are switching.

    AnyDesk vs RustDesk

  • Splashtop

    Cheaper remote-access rival, frequently compared head-to-head with AnyDesk.

  • Chrome Remote Desktop

    Free and simple for occasional remote help.

Companies that use it

  • DHBW Karlsruhe12
  • Midshore
Full analysis

Based on ~60 public sources: user reviews, security advisories, pricing guides, and vendor case studies.

Fast, lightweight remote desktop, but 2024 breach, 2026 CVEs and pricing gripes. Fine for personal use; think twice for sensitive fleets.

Methodology

Based on ~60 public sources: user reviews, security advisories, pricing guides, and vendor case studies.

Read how a report is made.

Sources

  1. AnyDesk vs Splashtop (2026) - RFP.wikirfp.wiki
    review
  2. Understanding the AnyDesk pricing - RealVNCrealvnc.com
    news
  3. AnyDesk Pricing pageanydesk.com
    official
  4. The AnyDesk Breach: Overview and Recommendations - Akamaiakamai.com
    security
  5. CVE-2026-15681 Detail - NVDnvd.nist.gov
    security
  6. AnyDesk < 9.0.5 Multiple Vulnerabilities - Tenabletenable.com
    security
  7. Proof-of-Concept Exploit for AnyDesk Vulnerability - NHS Digitaldigital.nhs.uk
    security
  8. AnyDesk is so much more performant - Reddit r/rustdeskreddit.com
    review
  9. A quick shout out to Anydesk: the TeamViewer Killer - Redditreddit.com
    review
  10. Time to switch to RustDesk - Reddit r/AnyDeskreddit.com
    review
  11. 8 Best Remote Support Software in 2026 - G2learn.g2.com
    review
  12. DHBW Karlsruhe gives Remote Support with AnyDeskanydesk.com.cn
    official

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