shouldiuse.io

Categories

VERDICT

Should I use BigContacts?

Contact management CRM for small businesses, by ProProfs - bigcontacts.com

Depends. Buy it if you are a small team or solo operator wanting simple, affordable contact management. Skip it if you need deep sales automation, enterprise process, or published security documentation.

Confidence

Medium. Based on ~20 public sources; many review snippets were truncated, so quotes are partial and pricing detail is limited.

Ratings

  • Value for money
  • Ease of use
  • Feature depth
  • Support quality
  • Security posture

Pricing

$0

Free

ModelNot disclosed
Monthly feesNot disclosed
HardwareNot disclosed
Free tierYes
Paid plansPer contact (rates not listed in sources)

Best for

  • Solopreneurs
  • Small businesses
  • Financial advisors and accountants
  • Nonprofits

Not for

  • Enterprises with complex sales processes
  • Teams needing deep marketing automation
  • Huge contact databases — per-contact pricing inflates cost
  • Buyers demanding published security and compliance docs

Gotchas - check before you buy

medium

Pricing is per contact, not per seat — model your database size before committing.

medium

Security page 404s; little public security detail beyond a NudgeSecurity profile.

low

Owned by ProProfs; its comparison articles rank BigContacts #1 — seek independent reviews.

low

Third-party HubSpot migration guides exist — plan data export before locking in.

Pros and cons

Pros

  • Purpose-built contact management for small teams and solopreneurs
  • Free plan available, per third-party listing
  • Positive user feedback across G2, Capterra, SoftwareAdvice
  • Long track record — founded 2007, still active
  • Positions itself for regulated niches like financial services

Cons

  • Only 6 Trustpilot reviews — thin independent signal
  • Per-contact pricing grows with your database
  • Its own comparison blogs rank it #1 — marketing-heavy
  • Public product security page returns Not Found

Sources & method

Analyzed 9/26/2026 - 12 sources - No known vulnerabilities found in the sources reviewed.

official x2review x7security x1news x2

Key stats

  • Value for money: 4/5

    Rating

  • $0

    Starting price

  • 12

    Sources

  • Analyzed

  • Value for money: 4/5. Marketed affordable with a free plan
  • Ease of use: 4/5. Reviewers report smooth small-team experience
  • Feature depth: 3/5. Contact-management focus, lighter than full suites
  • Support quality: 3/5. Only vendor-published case studies available
  • Security posture: 3/5. No known issues, but thin public detail
  • 2007 Founded By Bob Walton, Suwanee GA
  • 6 Trustpilot reviews Very small independent sample
  • Yes Free tier Per third-party listing
  • $150K Funding Lighter Capital, revenue-based

Pricing

Free

$0

  • Confirmed by third-party listing; limits not published in reviewed sources

Paid plans

Per contact (rates not listed in sources)

  • Marketed as affordable small-business plans

Security

No known vulnerabilities found in the sources reviewed.

Companies that use it

  • Foundation for Financial Education
  • CoachDeck
  • CPEPlus LLC
  • Anchor Resort
Full analysis

Based on ~20 public sources; many review snippets were truncated, so quotes are partial and pricing detail is limited.

Affordable, simple contact CRM for small teams. Per-contact pricing and thin review base are the main cautions.

Methodology

Based on ~20 public sources; many review snippets were truncated, so quotes are partial and pricing detail is limited.

Sources

  1. official
  2. official
  3. review
  4. review
  5. review
  6. review
  7. review
  8. security
  9. news
  10. review
  11. news
  12. review

Rate this review

Anonymous. You can change your vote.

Loading votes…

Comments

One queue. No nested comments. Give a display name first. Limit: 200 words per comment and 7 comments per day. You can edit or delete yours.

Save a name to write a comment.

0 / 200 words

No comments yet.