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VERDICT

Should I use Booksy?

All-in-one booking & scheduling software for salons, barbershops and spas - booksy.com

Depends. Buy if you run a barbershop, salon or spa and want marketplace exposure plus built-in payments. Skip it if you're any other business type, or if fee stacking and vocal user complaints are dealbreakers.

Confidence

Medium. Based on 30+ public sources: review sites, Reddit threads, pricing pages, security scans and company news.

Ratings

  • Value for money
  • Ease of use
  • Feature depth
  • Support qualityNo direct support evidence in sources
  • Security posture

Pricing

$29.99/mo

Booksy Biz

ModelNot disclosed
Monthly feesNot disclosed
HardwareNot disclosed
Free tierNo

Best for

  • Independent barbers & stylists
  • Salons and spas taking online bookings
  • Solo providers wanting marketplace reach
  • Mobile-first appointment businesses

Not for

  • Any business outside appointment-based beauty/wellness
  • Multi-location chains needing enterprise scheduling
  • Price-sensitive solo users — fees stack fast
  • Teams wanting a free simple calendar

Gotchas - check before you buy

medium

Staff fees and card-processing costs stack on top of the $29.99/mo base.

medium

Facebook groups report client accounts hacked for large sums; vendor hasn't confirmed.

medium

Reported 200-employee layoff; support and roadmap continuity may wobble.

low

No free tier — only a 14-day trial before billing starts.

Pros and cons

Pros

  • G2 users call it quick and easy
  • Marketplace exposes you to 50M+ consumer app users
  • All-in-one: booking, payments, reminders, reviews
  • App Store reviewers say it's the right choice

Cons

  • Staff fees and processing costs stack on the base price
  • Some providers call it the worst app for service providers
  • Barbers endlessly debate whether it's worth it
  • BBB complaint listings exist for Booksy Inc.

Sources & method

Analyzed 9/26/2026 - 14 sources - No CVEs found; runs a bug bounty and responsible-disclosure policy, but user-reported account hacks circulate.

official x3review x4security x4news x3
  • User-reported client account compromises, Facebook group posts claim Booksy client accounts were hacked for large sums. Not vendor-confirmed.

Key stats

  • Value for money: 3/5

    Rating

  • $29.99/mo

    Starting price

  • 14

    Sources

  • Analyzed

  • Value for money: 3/5. Base $29.99 but staff and processing fees stack
  • Ease of use: 4/5. G2 users call it quick and easy
  • Feature depth: 4/5. Booking, payments, reminders, reviews, marketplace bundled
  • Support quality. No direct support evidence in sources
  • Security posture: 4/5. Bug bounty, disclosure policy, no open CVEs
  • $29.99/mo Starting price Base plan; staff & processing fees extra
  • 14 days Free trial No permanent free tier
  • 16,500+ Trustpilot reviews Plus G2, Capterra and App Store ratings
  • 50M+ Client app users Reach of the Booksy consumer marketplace

Pricing

Booksy Biz

$29.99/mo

  • All features included per marketing page
  • Staff fees charged on top
  • Card reader and payment processing extra

Security

No CVEs found; runs a bug bounty and responsible-disclosure policy, but user-reported account hacks circulate.

  • User-reported client account compromisesFacebook group posts claim Booksy client accounts were hacked for large sums. Not vendor-confirmed.12

What users say

Reviews split sharply: many find it quick and easy, while a vocal minority of providers call it overpriced and frustrating.

“Booksy is literally the WORST app for service providers.”
Reddit, r/hairstylist
“Booksy is quick, easy, a...”
G2 review
“Booksy is the right choi...”
Apple App Store

Companies that use it

  • Danyel Nicole Beauty
Full analysis

Based on 30+ public sources: review sites, Reddit threads, pricing pages, security scans and company news.

Solid $29.99/mo booking app for barbers, stylists and salons — but fees stack and reviews are split.

Methodology

Based on 30+ public sources: review sites, Reddit threads, pricing pages, security scans and company news.

Sources

  1. Booksy Biz Reviews | Trustpilottrustpilot.com
    review
  2. Booksy Biz Reviews | G2g2.com
    review
  3. Is Booksy worth it? | r/Barberreddit.com
    review
  4. Booksy is literally the WORST app | r/hairstylistreddit.com
    review
  5. Booksy Pricingbiz.booksy.com
    official
  6. Booksy Biz homepagebiz.booksy.com
    official
  7. Booksy for Customers | Google Playplay.google.com
    official
  8. Booksy pricing breakdown | GlossGeniusglossgenius.com
    news
  9. Booksy iOS CVE scan | Appaloosascout.appaloosa.io
    security
  10. Booksy responsible disclosure policybooksy.com
    security
  11. Booksy VDP bug bounty | Intigritiapp.intigriti.com
    security
  12. Client account hack reports | Facebook groupfacebook.com
    security
  13. Booksy Crunchbase profilecrunchbase.com
    news
  14. Booksy layoffs reportnowosci.ai
    news

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