shouldiuse.io

VERDICT

Should I use Vagaro?

Find your next salon, spa, or fitness professional. Read & post reviews. Schedule an online appointment 24/7 for haircuts, coloring, nail care, skin care, massage, makeup, personal trainers, yoga, Pilates and more! - vagaro.com

Worth it. Buy if you run a salon, spa, massage, or fitness business and want booking, payments, reviews, and marketing in one place from $23.99/month. Skip it if you work outside beauty and wellness, or you're a solo pro who just needs a simple booking link — Square or GlossGenius fit better.

Confidence

Medium. Based on 30+ public sources: G2, Trustpilot, Capterra, Reddit, official pricing/support docs, and news coverage. Snippets were truncated, so confidence is medium.

Ratings

  • Value for money
  • Ease of use
  • Feature depth
  • Support quality
  • Security posture

Pricing

Vagaro Pro

$23.99/month (discounted from $30)

ModelNot disclosed
Monthly feesNot disclosed
HardwareNot disclosed
Free tierNo

Best for

  • Independent stylists and estheticians
  • Massage therapists and day spas
  • Fitness studios, trainers, yoga/Pilates
  • Multi-location chains via Enterprise tier

Not for

  • Anyone outside the salon/spa/fitness vertical — it's a niche tool
  • Solo pros wanting a free or near-free booking link
  • Teams needing self-hosted or deeply customized setups
  • Buyers averse to constant upsells (Capital lending, MySite, BNPL)

Gotchas - check before you buy

medium

$23.99 is a promo off the $30 list price — expect the full rate later.

medium

MySite websites and Vagaro Capital lending are paid add-ons, not included.

medium

G2 vs Trustpilot gap suggests experience varies a lot.

medium

One Reddit massage therapist claims client records were accessible — audit account security before migrating.

Pros and cons

Pros

  • Ranked top salon and spa management software in G2's Summer 2026 report
  • 4.6/5 seller rating across 396 G2 reviews
  • Entry plan $23.99/month, down from $30
  • Enterprise tier proven at 400+ locations
  • $1B unicorn valuation signals company stability

Cons

  • Just 3.6/5 'Average' on Trustpilot
  • Reddit therapists post 'Stay away from Vagaro' warnings
  • Ratings swing 3.7 to 4.7 across platforms — polarizing
  • Trustpilot users cite pricing and waiting complaints

Sources & method

Analyzed 9/20/2026 - 15 sources - No known vulnerabilities found in the sources reviewed. Vagaro publishes a Trust Center and security best-practice guidance.

official x4review x7security x2news x2

Key stats

  • Value for money: 4/5

    Rating

  • $23.99/month (discounted from $30)

    Starting price

  • 15

    Sources

  • Analyzed

  • Value for money: 4/5. Cheap entry; premium add-ons cost extra
  • Ease of use: 4/5. G2 users consistently praise it
  • Feature depth: 5/5. Booking, payments, sites, lending, enterprise — very broad
  • Support quality: 2/5. 3.6 Trustpilot; Reddit complaints
  • Security posture: 3/5. Trust Center published; no incidents found
  • 4.6/5 G2 seller rating 396 reviews
  • 3.6/5 Trustpilot rating listed as 'Average'
  • $23.99/mo Starting price discounted from $30
  • $1B Valuation FTV Capital, 2021

Pricing

Vagaro Pro

$23.99/month (discounted from $30)

  • 24/7 online booking
  • Reviews and payments
  • MySite and Capital cost extra

Security

No known vulnerabilities found in the sources reviewed.

Vagaro publishes a Trust Center and security best-practice guidance.

What users say

G2 reviewers praise the breadth and value, while Trustpilot and Reddit show recurring complaints about pricing, waiting, and account access.

“I was able to access the records”
Reddit, r/MassageTherapists

Companies that use it

  • Alchemy Face Bar15
  • Salons by JC
Full analysis

Based on 30+ public sources: G2, Trustpilot, Capterra, Reddit, official pricing/support docs, and news coverage. Snippets were truncated, so confidence is medium.

Strong, cheap all-in-one for salons, spas, and fitness pros (G2 4.6/5); solo pros may find Square or GlossGenius simpler.

Methodology

Based on 30+ public sources: G2, Trustpilot, Capterra, Reddit, official pricing/support docs, and news coverage. Snippets were truncated, so confidence is medium.

Sources

  1. Vagaro Products — G2 seller ratingg2.com
    review
  2. Vagaro Reviews — G2g2.com
    review
  3. Trustpilot reviews of vagaro.comtrustpilot.com
    review
  4. Capterra Vagaro reviewscapterra.com
    review
  5. Trafft: Why Vagaro ratings swing 3.7 to 4.7trafft.com
    review
  6. Reddit r/MassageTherapists: Stay away from Vagaroreddit.com
    review
  7. The Salon Business Vagaro reviewthesalonbusiness.com
    review
  8. Vagaro US Pricingvagaro.com
    official
  9. Vagaro vs the Rest comparisonvagaro.com
    official
  10. Vagaro MySite pricingsupport.vagaro.com
    official
  11. Vagaro Trust Centervagaro.com
    security
  12. Vagaro security best practicessupport.vagaro.com
    security
  13. Vagaro achieves $1B valuation (FTV Capital)businesswire.com
    news
  14. Vagaro ranked top in G2 Summer 2026 reportmorningstar.com
    news
  15. Alchemy Face Bar enterprise case studyinfo.vagaro.com
    official

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