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Should I Use Campaign Monitor?

campaignmonitor.com·Analyzed 2 hours ago·Based on 11 sources

Create, send, and optimize email campaigns with Campaign Monitor. Build audiences, automate journeys, and improve results with our best-in-class software.

Depends

Depends

Buy if you're a mid-size brand or agency sending polished campaigns at volume and can absorb per-subscriber pricing.

Capable email tool with a strong builder, but volume pricing climbs fast — small lists should pick MailerLite or Moosend instead.

Confidence: Medium

$12/mo

Starting price

Cheapest plan cited by reviewers

30 days

Free trial

No permanent free tier found

$1.23B

Total funding

Incl. $250M from Insight Partners

13,343

Detected customers

Companies found by Bloomberry

Value for money2

Reviewers call pricing high and opaque

Ease of use4

Users praise the drag-and-drop builder

Feature depth4

Automation, analytics, scales to millions

Support quality4

Guess: reviewer cites support as strength

Security posture3

Trust Center and GDPR; WordPress plugin CVE

Pros

  • Users praise the drag-and-drop email builder
  • Strong analytics dashboard for campaign performance²
  • Scales to millions of subscribers
  • 30-day free trial to test before paying¹
  • Published Trust Center and GDPR-compliant data handling

Cons

  • Widely criticized as expensive as lists grow⁵
  • Custom volume-based pricing is hard to predict upfront⁹
  • Reviewers say MailerLite now beats it on value²
  • Many 2026 'alternatives' roundups signal buyer churn

Gotchas

  • highPricing is quote-based and scales with subscribers; total cost can jump sharply as your list grows.⁵
  • mediumStarts at $12/month but volume tiers climb fast — model your list size before committing.⁴
  • mediumThe Campaign Monitor WordPress plugin had a 2026 auth-bypass CVE; update past 2.9.2 before installing.⁷
  • lowNo permanent free tier — 30-day trial only, so evaluate quickly.¹

Best for

  • Mid-size brands sending regular campaigns
  • Design-focused marketers
  • Teams wanting automation without enterprise complexity

Not for

  • Small lists — per-subscriber pricing stings
  • Startups needing a permanent free tier
  • Budget buyers; MailerLite and Moosend undercut it
  • Guess: ecommerce brands wanting deep store automations

Companies that use it

  • Edge Hill University

Pricing

Basic

From $12/month

  • Entry-level monthly sending
  • Core templates and reports

Custom / volume

Quote

  • Pricing tailored to email volume
  • Scales to millions of subscribers

Security

Core platform is GDPR-compliant with a Trust Center; known issues concern its WordPress plugin and a 2009 breach.

  • CVE-2026-0674 — Missing AuthorizationAffects the 'Campaign Monitor for WordPress' plugin (below 2.9.2), not the core email platform.⁷
  • 2009 server breachHackers accessed servers in 2009 and accounts were used for spamming. Dated, but part of vendor history.⁸

What users say

Reviewers like the builder and analytics but consistently flag pricing as the weak point versus newer rivals.

Alternatives

Compare Campaign Monitor with each alternative.

Brevo

Affordable all-in-one with SMS added.

Full analysis

Based on 45+ public sources. Most review snippets were truncated mid-sentence, so no verbatim user quotes could be extracted and no aggregate ratings were available.

Sources

  1. Campaign Monitor Review: Is It Worth It in 2026?moosend.com
    review
  2. Campaign Monitor Review 2026: Is It Right Tool for You?mailmodo.com
    review
  3. Campaign Monitor Review — Is it Right for Your Business?stylefactoryproductions.com
    review
  4. Campaign Monitor Review: Pros, Cons, Alternativeswordable.io
    review
  5. Campaign Monitor Pricing: Too Expensive? 2025emailsoftwareinsights.com
    review
  6. Campaign Monitor Review - Email Marketingpcmag.com
    review
  7. CVE-2026-0674 Detailnvd.nist.gov
    security
  8. Campaign Monitor hacked, accounts used for spammingzdnet.com
    security
  9. Email Marketing Pricing & Packagescampaignmonitor.com
    official
  10. Campaign Monitor Receives $250 Million Investmentinsightpartners.com
    news
  11. Companies that use Campaign Monitor (customer list)bloomberry.com
    news

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