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Campaign Monitor Review

Depends

Should I use Campaign Monitor?

Create, send, and optimize email campaigns with Campaign Monitor. Build audiences, automate journeys, and improve results with our best-in-class software. - campaignmonitor.com

· 1 month ago

Buy if you're a mid-size brand or agency sending polished campaigns at volume and can absorb per-subscriber pricing. Skip it if you're a small team or budget buyer — MailerLite, Moosend, or Brevo fit better.

Confidence

Medium. Based on 45+ public sources. Most review snippets were truncated mid-sentence, so no verbatim user quotes could be extracted and no aggregate ratings were available.

Ratings

  • Value for money
  • Ease of use
  • Feature depth
  • Support quality
  • Security posture

Pricing

From $12/month

Basic

ModelNot disclosed
Monthly feesNot disclosed
HardwareNot disclosed
Free tierNo
Custom / volumeQuote

Best for

  • Mid-size brands sending regular campaigns
  • Design-focused marketers
  • Teams wanting automation without enterprise complexity

Not for

  • Small lists — per-subscriber pricing stings
  • Startups needing a permanent free tier
  • Budget buyers; MailerLite and Moosend undercut it
  • Guess: ecommerce brands wanting deep store automations

Gotchas - check before you buy

high

Pricing is quote-based and scales with subscribers; total cost can jump sharply as your list grows.

medium

Starts at $12/month but volume tiers climb fast — model your list size before committing.

medium

The Campaign Monitor WordPress plugin had a 2026 auth-bypass CVE; update past 2.9.2 before installing.

low

No permanent free tier — 30-day trial only, so evaluate quickly.

Pros and cons

Pros

  • Users praise the drag-and-drop email builder
  • Strong analytics dashboard for campaign performance
  • Scales to millions of subscribers
  • 30-day free trial to test before paying
  • Published Trust Center and GDPR-compliant data handling

Cons

  • Widely criticized as expensive as lists grow
  • Custom volume-based pricing is hard to predict upfront
  • Reviewers say MailerLite now beats it on value
  • Many 2026 'alternatives' roundups signal buyer churn

Sources & method

- 11 sources - Core platform is GDPR-compliant with a Trust Center; known issues concern its WordPress plugin and a 2009 breach.

official x1review x6security x2news x2
  • CVE-2026-0674 — Missing Authorization, Affects the 'Campaign Monitor for WordPress' plugin (below 2.9.2), not the core email platform.
  • 2009 server breach, Hackers accessed servers in 2009 and accounts were used for spamming. Dated, but part of vendor history.

Key stats

  • Value for money: 2/5

    Rating

  • From $12/month

    Starting price

  • 11

    Sources

  • Analyzed

  • Value for money: 2/5. Reviewers call pricing high and opaque
  • Ease of use: 4/5. Users praise the drag-and-drop builder
  • Feature depth: 4/5. Automation, analytics, scales to millions
  • Support quality: 4/5. Guess: reviewer cites support as strength
  • Security posture: 3/5. Trust Center and GDPR; WordPress plugin CVE
  • $12/mo Starting price Cheapest plan cited by reviewers
  • 30 days Free trial No permanent free tier found
  • $1.23B Total funding Incl. $250M from Insight Partners
  • 13,343 Detected customers Companies found by Bloomberry

Pricing

Basic

From $12/month

  • Entry-level monthly sending
  • Core templates and reports

Custom / volume

Quote

  • Pricing tailored to email volume
  • Scales to millions of subscribers

Security

Core platform is GDPR-compliant with a Trust Center; known issues concern its WordPress plugin and a 2009 breach.

  • CVE-2026-0674 — Missing AuthorizationAffects the 'Campaign Monitor for WordPress' plugin (below 2.9.2), not the core email platform.⁷
  • 2009 server breachHackers accessed servers in 2009 and accounts were used for spamming. Dated, but part of vendor history.⁸

What users say

Reviewers like the builder and analytics but consistently flag pricing as the weak point versus newer rivals.

Companies that use it

  • Edge Hill University
Full analysis

Based on 45+ public sources. Most review snippets were truncated mid-sentence, so no verbatim user quotes could be extracted and no aggregate ratings were available.

Capable email tool with a strong builder, but volume pricing climbs fast — small lists should pick MailerLite or Moosend instead.

Methodology

Based on 45+ public sources. Most review snippets were truncated mid-sentence, so no verbatim user quotes could be extracted and no aggregate ratings were available.

Read how a report is made.

Sources

  1. Campaign Monitor Review: Is It Worth It in 2026?moosend.com
    review
  2. Campaign Monitor Review 2026: Is It Right Tool for You?mailmodo.com
    review
  3. Campaign Monitor Review — Is it Right for Your Business?stylefactoryproductions.com
    review
  4. Campaign Monitor Review: Pros, Cons, Alternativeswordable.io
    review
  5. Campaign Monitor Pricing: Too Expensive? 2025emailsoftwareinsights.com
    review
  6. Campaign Monitor Review - Email Marketingpcmag.com
    review
  7. CVE-2026-0674 Detailnvd.nist.gov
    security
  8. Campaign Monitor hacked, accounts used for spammingzdnet.com
    security
  9. Email Marketing Pricing & Packagescampaignmonitor.com
    official
  10. Campaign Monitor Receives $250 Million Investmentinsightpartners.com
    news
  11. Companies that use Campaign Monitor (customer list)bloomberry.com
    news

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