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CareStack Review

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Should I use CareStack?

You will be viewing CareStack's website for the UK region - carestack.com

· 18 hours ago

Strong fit for growing multi-location dental practices and DSOs that want scheduling, billing, analytics, and patient comms in one cloud platform. Solo or budget-conscious dentists should look at simpler, cheaper options like Dentally or Open Dental.

Confidence

Medium. Based on 45 public sources; many review snippets were truncated, limiting verbatim quotes and hard pricing figures.

Ratings

  • Value for money
  • Ease of useNo consistent evidence found
  • Feature depth
  • Support quality
  • Security posture

Pricing

Not disclosed

ModelNot disclosed
Monthly feesNot disclosed
HardwareNot disclosed

Best for

  • Multi-location dental groups
  • DSOs standardizing on one platform
  • Practices wanting billing, recalls and membership plans in one
  • UK practices shopping for a cloud PMS

Not for

  • Solo dentists wanting a simple, cheap appointment book
  • Budget-tight practices — pricing complaints recur in reviews
  • Oral-surgery (OMS) practices — vendor-adjacent content points them elsewhere
  • Anyone needing on-premise software; this is cloud-only

Gotchas - check before you buy

medium

Guess: pricing page lists inclusions, not hard numbers; expect a sales conversation before real costs

medium

Pricing complaints recur in reviews; confirm per-chair fees and add-on module costs upfront

medium

Migration from legacy systems like Eaglesoft is a real project; budget time for data conversion

medium

All-in-one bundling raises switching costs; leaving means replacing scheduling, billing, and comms together

Pros and cons

Pros

  • All-in-one: scheduling, billing, analytics, reputation, membership plans, mobile app
  • 3,000+ dental practices, including multi-site groups, run on it
  • HIPAA-compliant per vendor case studies; published security page
  • Open API plus integrations: Birdeye, Overjet, AI receptionists
  • Well funded: $60M raised December 2024

Cons

  • Pricing flagged as a con in third-party reviews
  • Funding aimed at enterprise/DSO expansion, not solo offices
  • Poor fit for oral-surgery practices per competitor analysis
  • Crowded market: G2 lists many alternatives

Sources & method

- 12 sources - No known vulnerabilities found in the sources reviewed.

official x4review x6security x1news x1

Key stats

  • Value for money: 3/5

    Rating

  • Not disclosed

    Starting price

  • 12

    Sources

  • Analyzed

  • Value for money: 3/5. Reviewers flag pricing as a con
  • Ease of use. No consistent evidence found
  • Feature depth: 5/5. Scheduling to AI integrations; genuinely all-in-one
  • Support quality: 4/5. Case studies cite seamless migrations and support
  • Security posture: 4/5. Security page plus HIPAA compliance claims
  • 3,000+ Dental practices customers claimed on homepage
  • 200 G2 reviews across CareStack products
  • $60M Latest funding raised Dec 2024

Pricing

Not disclosed

Security

No known vulnerabilities found in the sources reviewed.

What users say

Reviews across G2, Capterra, SoftwareAdvice and GetApp are generally positive, with pricing the most common complaint.

Companies that use it

  • Dental Depot⁹
  • Alpha Dental Centers10
  • D. Brian Williams, DDS
  • Aiea Pearl City Dental Care
Full analysis

Based on 45 public sources; many review snippets were truncated, limiting verbatim quotes and hard pricing figures.

All-in-one cloud dental PMS for growing practices and DSOs; likely overkill and pricey for a solo chair.

Methodology

Based on 45 public sources; many review snippets were truncated, limiting verbatim quotes and hard pricing figures.

Read how a report is made.

Sources

  1. official
  2. CareStack Pricingcarestack.com
    official
  3. security
  4. review
  5. review
  6. review
  7. review
  8. news
  9. official
  10. official
  11. review
  12. review

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