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Should I use Cartegraph?

GIS-powered operations and asset management for public agencies (now part of OpenGov) - cartegraph.com

Depends. Buy if you're a city, county, or utility managing infrastructure assets, work orders, and field crews in GIS at real scale. Skip it if you're a small team or private company — it's built, sold, and priced for public-sector operations.

Confidence

Medium. Based on ~50 public sources: review sites, Reddit GIS threads, city procurement records, news, and vendor pages.

Ratings

  • Value for moneyNo public pricing evidence
  • Ease of use
  • Feature depth
  • Support quality
  • Security posture

Pricing

Not disclosed

ModelNot disclosed
Monthly feesNot disclosed
HardwareNot disclosed

Best for

  • Cities, counties, public works
  • GIS-centric asset management
  • Utilities and infrastructure fleets
  • Parks and forestry divisions

Not for

  • Small teams tracking a handful of assets
  • Private-sector companies — public-sector focus
  • Buyers wanting transparent, self-serve pricing
  • Orgs without GIS data or dedicated admins

Gotchas - check before you buy

medium

No published pricing — expect quote-based contracts and council approval cycles

medium

Implementation typically needs paid services; change orders show up in procurement records

medium

GIS integration and data migration add setup work before value appears

low

Owned by OpenGov since 2022 — expect bundling and rebranding

Pros and cons

Pros

  • Deep GIS integration for mapping assets and work orders
  • Field-ready mobile apps on iOS and Android
  • Proven at massive scale — FDNY citywide rollout
  • Reviewers describe the product as intuitive
  • Staff and implementation help get praise

Cons

  • Acquired by OpenGov in 2022 — rebranding and roadmap shifts
  • Pricing only surfaces via sales quotes and council contracts
  • Lukewarm 'decent' verdicts from some GIS practitioners
  • Paid implementations and change orders appear in city procurement records
  • Small water systems told it's overkill; rivals court switchers

Sources & method

Analyzed 9/27/2026 - 13 sources - Published product security page; no vulnerability disclosures found in reviewed sources.

official x2review x7security x1news x3

Key stats

  • Ease of use: 4/5

    Rating

  • Not disclosed

    Starting price

  • 13

    Sources

  • Analyzed

  • Value for money. No public pricing evidence
  • Ease of use: 4/5. Called intuitive in reviews
  • Feature depth: 5/5. GIS, work orders, mobile, enterprise scale
  • Support quality: 4/5. Staff and implementation help praised
  • Security posture: 4/5. Published security page; no public incidents
  • OpenGov, 2022 Acquired Rebranded OpenGov Enterprise Asset Management
  • 83 Public reviews FeaturedCustomers reviews & case studies
  • iOS + Android Field apps Cartegraph One mobile suite
  • None Public pricing Quote-based; visible only in contracts

Pricing

Not disclosed

Security

Published product security page; no vulnerability disclosures found in reviewed sources.

What users say

Sentiment skews positive — GIS integration, mobile field tools, and support draw praise — though some GIS practitioners rate it merely decent.

“Generally, I like Carteg”
Reddit, r/gis
“Cartegraph is decent for”
Reddit, r/gis
“Excellent GIS-integrated”
GetApp UK review

Companies that use it

  • FDNY⁹
  • City of Great Falls, MT
  • City of Aurora, IL
  • Town of Marana, AZ
  • City of Arlington, TX

Companies that could

  • City of Temecula, CA Uses Cityworks instead
Full analysis

Based on ~50 public sources: review sites, Reddit GIS threads, city procurement records, news, and vendor pages.

GIS-heavy enterprise asset management for cities and counties — powerful but quote-priced and overkill for small teams.

Methodology

Based on ~50 public sources: review sites, Reddit GIS threads, city procurement records, news, and vendor pages.

Sources

  1. Cartegraph Operations Management Reviews — Gartner Peer Insightsgartner.com
    review
  2. OpenGov Enterprise Asset Management Reviews — G2g2.com
    review
  3. Asset Management Software — Reddit r/gisreddit.com
    review
  4. Cartegraph — GetApp UK reviewsgetapp.co.uk
    review
  5. Cartegraph — Software Advice reviewssoftwareadvice.com
    review
  6. 83 Cartegraph Customer Reviews — FeaturedCustomersfeaturedcustomers.com
    review
  7. OpenGov Acquires Cartegraph — PR Newswireprnewswire.com
    news
  8. OpenGov to Buy Cartegraph — GovTechgovtech.com
    news
  9. FDNY Enlists Cartegraph — OpenGov Newsroomopengov.com
    news
  10. Cartegraph One — App Storeapps.apple.com
    official
  11. Cartegraph product security pagecartegraph.com
    security
  12. Cartegraph Change Order Request — Johnson City, TNjohnsoncitytn.civicweb.net
    official
  13. Ziptility: Cartegraph Alternative for Small Water Systemsziptility.com
    review

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