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Cartegraph Review

Depends

Should I use Cartegraph?

Builds safer, more resilient communities - cartegraph.com

· 1 month ago

Buy if you're a city, county, or utility managing thousands of assets with GIS staff to run it. Skip if you're a small team — quote-only pricing and heavy setup will bury you.

Confidence

Medium. Based on 40+ public sources

Ratings

  • Value for money
  • Ease of use
  • Feature depth
  • Support quality
  • Security posture

Pricing

Not disclosed

ModelNot disclosed
Monthly feesNot disclosed
HardwareNot disclosed

Best for

  • Cities and counties tracking thousands of assets
  • Public works teams with GIS-based field crews
  • Utilities managing infrastructure lifecycle
  • Govt ops needing work orders and inspections

Not for

  • Small water systems — competitors pitch directly against it
  • Teams without GIS staff; setup leans hard on GIS expertise
  • Small businesses wanting a simple asset list
  • Anyone needing transparent published pricing

Gotchas - check before you buy

high

GIS dependency: without in-house GIS staff, configuration and editing stall

medium

Expect multi-year contracts plus implementation fees — city agreements on record

medium

Migration off the platform is enough of a thing that competitors sell switch campaigns

low

Now OpenGov EAM — contracts, docs, and support references are rebranding

Pros and cons

Pros

  • Reviewers highlight excellent GIS integration
  • Field-ready mobile apps on iOS and Android
  • Hundreds of organizations run on it
  • Support staff praised across review sites
  • Now backed by OpenGov's govtech platform

Cons

  • No public pricing; quote-based municipal contracts
  • Setup and editing lean on GIS expertise
  • More tool than small systems need
  • Reddit sentiment is lukewarm — some call it 'decent'
  • Needs dedicated admins to manage the system

Sources & method

- 14 sources - No known vulnerabilities found in the sources reviewed.

official x2review x9security x1news x2

Key stats

  • Value for money: 2/5

    Rating

  • Not disclosed

    Starting price

  • 14

    Sources

  • Analyzed

  • Value for money: 2/5. Quote-only pricing; pitched against as costly for small systems
  • Ease of use: 4/5. Called intuitive in G2 reviews
  • Feature depth: 4/5. Deep GIS-linked assets, work orders, inspections, mobile
  • Support quality: 4/5. Reviewers repeatedly praise staff
  • Security posture: 3/5. Published security page; no public issues found
  • 83 Customer reviews & references FeaturedCustomers directory
  • July 2022 Acquired by OpenGov Now sold as OpenGov EAM
  • iOS + Android Mobile apps Cartegraph One field app
  • None Public pricing Quote-based contracts only

Pricing

Not disclosed

Security

No known vulnerabilities found in the sources reviewed.

What users say

Reviewers praise the GIS integration and support staff, though some GIS pros on Reddit rate it merely decent and setup-heavy.

Companies that use it

  • City of Great Falls, MT
  • City of Apple Valley, CA
  • Town of Marana, AZ
  • City of Arlington, TX
  • Village of Hanover Park, IL14

Companies that could

  • City of Folly Beach, SC Uses Esri ArcGIS Story Maps instead
Full analysis

Based on 40+ public sources

Enterprise GIS asset management for governments. Deep but heavy, quote-priced — small teams will drown.

Methodology

Based on 40+ public sources

Read how a report is made.

Sources

  1. Cartegraph Operations Management Reviews — Gartner Peer Insightsgartner.com
    review
  2. OpenGov Enterprise Asset Management Reviews — G2g2.com
    review
  3. OpenGov EAM — GetApp UKgetapp.co.uk
    review
  4. Cartegraph staff reviews — Software Advicesoftwareadvice.com
    review
  5. Cartegraph Asset Management — Capterracapterra.com
    review
  6. GIS and asset management opinions — Reddit r/gisreddit.com
    review
  7. Cartegraph editing — Reddit r/gisreddit.com
    review
  8. Ziptility vs Cartegraph for small water systemsziptility.com
    review
  9. Cartegraph pricing overview — SelectHubselecthub.com
    review
  10. OpenGov acquires Cartegraph — PR Newswireprnewswire.com
    news
  11. OpenGov to Buy Public Asset Management Firm Cartegraph — GovTechgovtech.com
    news
  12. Cartegraph product security pagecartegraph.com
    security
  13. Cartegraph One — App Storeapps.apple.com
    official
  14. Hanover Park Cartegraph purchase agreementhpil.org
    official

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