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Daraz Review

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Should I use Daraz?

Save More on App - daraz.pk

· 3 days ago

Shop Daraz if you live in its South Asian markets, chase app deals, and pay cash on delivery. Avoid it if you need guaranteed authentic products or worry about card data after breach reports.

Confidence

Medium. Based on 14 public sources.

Ratings

  • Value for money
  • Ease of useNo usability evidence in reviewed sources.
  • Feature depth
  • Support quality
  • Security posture

Pricing

Free

Buyers

ModelNot disclosed
Monthly feesNot disclosed
HardwareNot disclosed
Free tierYes
SellersCommission per sale

Best for

  • Shoppers in Pakistan, Bangladesh, Nepal, Sri Lanka
  • Cash-on-delivery buyers
  • App deal hunters
  • Sellers wanting a ready marketplace

Not for

  • Buyers who need guaranteed genuine products
  • Anyone wary of card data leaks
  • Shoppers outside South Asia
  • Sellers needing trustworthy review systems

Gotchas - check before you buy

high

Suspected Daraz/HBL breach reports. Use cash on delivery, not saved cards.

high

Hudson Rock lists 2,357 infostealer credentials for.

medium

Fake review markets start at 25 rupees, so product ratings lie.

medium

Sellers pay commissions plus a 2.25% payment fee; squeezed margins reach prices.

Pros and cons

Pros

  • Alibaba acquired Daraz in 2018, adding group backing.
  • Large catalog spans Pakistan, Bangladesh, Nepal, and Sri Lanka.
  • Daraz Wallet serves 7 million users.
  • Uses Microsoft Azure OpenAI to power shopping features.
  • App-only deals and promotions lower prices.

Cons

  • MouthShut reviewer says sellers are fake.
  • Sellers buy 25-rupee fake reviews, so ratings mislead.
  • Reddit users report terrible Daraz Mall customer service.
  • R/srilanka user calls Daraz overpriced.
  • Suspected breach tied to unauthorized HBL card charges.

Sources & method

- 14 sources - Mixed record: reported breach ties, leaked credentials, one patched bug bounty report.

official x3review x5security x3news x3
  • Suspected Daraz/HBL data breach, User reports unauthorized charges on an HBL credit card after Daraz activity.
  • Leaked infostealer credentials, Hudson Rock lists 2,357 infostealer credentials tied to.
  • Reported WhatsApp data leak, Posts claim a Daraz data leak exposed customer WhatsApp accounts.

Key stats

  • Value for money: 3/5

    Rating

  • Free

    Starting price

  • 14

    Sources

  • Analyzed

  • Value for money: 3/5. Mixed: cheap app deals, but users report overpriced listings.
  • Ease of use. No usability evidence in reviewed sources.
  • Feature depth: 4/5. App, wallet, ads, AI shopping features across South Asia.
  • Support quality: 2/5. Repeated complaints about unreachable, unhelpful customer service.
  • Security posture: 2/5. Leaked credentials, breach reports, one patched bug.
  • 2015 Founded Acquired by Alibaba in 2018
  • €50M Funding 2015 round before the Alibaba buy
  • 7M Wallet users Daraz Wallet, per company page
  • 1/5 Trustpilot rating Common rating; 32 pages of daraz.pk reviews

Pricing

Buyers

Free

  • No subscription to shop
  • Pay per order
  • App-only discounts

Sellers

Commission per sale

  • Category-based commission
  • 2.25% payment fee
  • Shipping charges apply

Security

Mixed record: reported breach ties, leaked credentials, one patched bug bounty report.

  • Suspected Daraz/HBL data breachUser reports unauthorized charges on an HBL credit card after Daraz activity.⁶
  • Leaked infostealer credentialsHudson Rock lists 2,357 infostealer credentials tied to.⁷
  • Reported WhatsApp data leakPosts claim a Daraz data leak exposed customer WhatsApp accounts.

What users say

Users report a split experience: wide selection and low app prices, undercut by fake sellers, bought reviews, delivery failures, and weak support.

“Daraz is overpriced.”
Reddit, r/srilanka
“The sellers are fake”
MouthShut review
“Dont order from Daraz.”
Trustpilot, daraz.lk

Alternatives

Compare Daraz with each alternative.

Full analysis

Based on 14 public sources.

Big Alibaba-backed marketplace for South Asia. Good deals and COD, but fake sellers, bought reviews, and breach reports.

Methodology

Based on 14 public sources.

Read how a report is made.

Sources

  1. Alibaba buys Rocket Internet's Daraz to expand its e-commercetechcrunch.com
    news
  2. Daraz-Alibaba Groupalibabagroup.com
    official
  3. Goodbye Daraz, you not be missed : r/srilankareddit.com
    review
  4. DARAZ Reviews and Ratingsmouthshut.com
    review
  5. Read Customer Service Reviews of daraz.pkau.trustpilot.com
    review
  6. Update: Suspected Data Breach (Daraz/HBL)reddit.com
    security
  7. Daraza - 2357 Infostealer Credentialshudsonrock.com
    security
  8. What are the different types of fees that daraz charges?helpcenter.daraz.pk
    official
  9. Daraz Profit Calculator 2026sellerdash.pk
    news
  10. What we do - Darazdaraz.com
    official
  11. Daraz Reviews are available in 25 Rupeesfacebook.com
    review
  12. All Vulnerabilities for daraz.pk Patchedopenbugbounty.org
    security
  13. Daraz mall terrible customer servicereddit.com
    review
  14. Daraz to empower South Asian users' shopping experiencedaraz.com
    news

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