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Dimagi Review

Depends

Should I use Dimagi?

Platform for impactful frontline work - dimagi.com

· 2 days ago

Buy CommCare for funded NGO or government frontline data programs. Small businesses and commercial teams do not need it.

Confidence

Medium. Based on 40+ public sources. Evidence covers Dimagi and its CommCare product; no named enterprise customers appear in the sources.

Ratings

  • Value for money
  • Ease of useNo usability evidence in sources
  • Feature depth
  • Support quality
  • Security posture

Pricing

From US$100.00

CommCare paid plan

ModelNot disclosed
Monthly feesNot disclosed
HardwareNot disclosed
Free tierYes

Best for

  • Global health NGOs
  • Government public health programs
  • Donor-funded frontline programs
  • Field research teams

Not for

  • Small businesses wanting a simple survey form
  • Commercial sales and CRM teams
  • Solo founders without program funding
  • Teams expecting plug-and-play apps

Gotchas - check before you buy

medium

Short pilots face plan complexity; forum users ask about 4-month purchases.

medium

Hudson Rock lists 151 infostealer credentials tied to the domain.

medium

Delivery often depends on paid Dimagi services, adding cost beyond licenses.

low

Free access applies only to qualifying organizations; most buyers pay from US$100.

Pros and cons

Pros

  • Two decades of deployment in global health since 2002.
  • Certified B Corporation with three open source projects.
  • $25M raised to build frontline worker technology.
  • Gates Foundation provided $12.5M in core funding.
  • Free CommCare access for qualifying organizations.

Cons

  • Entry price starts at US$100 per Capterra.
  • Implementation relies on Dimagi professional services.
  • Main domain shows no standalone security page.
  • Employee reviews average 3.3/5 on AmbitionBox.

Sources & method

- 16 sources - No breaches found; Hudson Rock lists 151 infostealer credentials for dimagi.com; CommCare publishes a security playbook.

official x5review x5security x2news x4
  • 151 infostealer credentials linked to domain, Hudson Rock reports 151 credentials from appearing in cybercrime infostealer logs.

Key stats

  • Value for money: 3/5

    Rating

  • From US$100.00

    Starting price

  • 16

    Sources

  • Analyzed

  • Value for money: 3/5. Paid plans from US$100; free for qualifying orgs
  • Ease of use. No usability evidence in sources
  • Feature depth: 4/5. Case management, campaigns, research support in one platform
  • Support quality: 3/5. Customers cite rapid iteration; services-led delivery
  • Security posture: 3/5. Publishes security playbook; 151 domain credentials leaked
  • 2002 Founded Cambridge, MA social enterprise
  • US$100.00 Starting price Per Capterra listing
  • $25M Funding Plus $12.5M Gates Foundation core funding
  • Yes Free tier For qualifying organizations

Pricing

CommCare paid plan

From US$100.00

  • Qualifying organizations get free access
  • Contact Dimagi for program quotes

Security

No breaches found; Hudson Rock lists 151 infostealer credentials for dimagi.com; CommCare publishes a security playbook.

  • 151 infostealer credentials linked to domainHudson Rock reports 151 credentials from appearing in cybercrime infostealer logs.11
Full analysis

Based on 40+ public sources. Evidence covers Dimagi and its CommCare product; no named enterprise customers appear in the sources.

CommCare fits funded global health programs. Small teams wanting a simple form tool need a different product.

Methodology

Based on 40+ public sources. Evidence covers Dimagi and its CommCare product; no named enterprise customers appear in the sources.

Read how a report is made.

Sources

  1. Dimagi, Inc. - Innovations in Healthcare (CommCare flagship)innovationsinhealthcare.org
    news
  2. Dimagi | Telerivet (founded 2002)telerivet.com
    news
  3. Dimagi Raises $25M for Frontline Worker Technologydimagi.com
    official
  4. Gates Foundation core funding ($12.5M)dimagi.com
    official
  5. Dimagi, Inc. - Certified B Corporationbcorporation.net
    news
  6. CommCare Pricing - Capterracapterra.com.sg
    review
  7. 14 Dimagi Customer Reviews - FeaturedCustomersfeaturedcustomers.com
    review
  8. Dimagi Employee Reviews - Indeedindeed.com
    review
  9. Dimagi Reviews - AmbitionBox (3.3/5)ambitionbox.com
    review
  10. CommCare Reviews - G2g2.com
    review
  11. Hudson Rock - dimagi.com infostealer credentialshudsonrock.com
    security
  12. CommCare Data Management & Security Playbookcommcare.dimagi.com
    security
  13. CommCare free access for qualifying organizationsfacebook.com
    official
  14. CommCare plan purchase forum thread (4-month plan)forum.dimagi.com
    official
  15. CommCare by Dimagi - AWS Marketplaceaws.amazon.com
    official
  16. GiveWell awards Dimagi funding for child healthconnect.dimagi.com
    news

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