4.4/5
G2 rating
480 reviews
Report
Should I Use Drip?
Ecommerce CRM (ECRM) with email marketing automation
Depends
DependsBuy if you run an ecommerce brand that depends on automated email workflows and can absorb the cost.
Solid 4.4/5 ecommerce email automation, but no free tier and users angry over price hikes. Only fits serious ecommerce.
Confidence: Medium
No
Free tier
14-day trial reportedly offered
Ecommerce CRM
Category
Marketed as the first ECRM
4+/5
Aggregate rating
Across review aggregators
Value for money
2
Users burned by price increases
Ease of use
4
Flexible visual workflow builder
Feature depth
4
Full ecommerce CRM plus automation
Pros
Cons
Gotchas
- highUsers called a past price increase 'a huge middle finger'; expect costs to rise⁶
- mediumNo free plan; trial reportedly just 14 days, short for testing automation⁷
- mediumCrowded alternatives market (Omnisend, Campaign Monitor) — negotiate or compare before committing⁸
- lowNo security page found on the site; limited security transparency⁹
Best for
- Direct-to-consumer ecommerce brands
- Teams running complex email automation
- Merchants wanting CRM + email in one
Not for
- Small teams that just send newsletters
- B2B lead-gen teams (built for ecommerce)
- Budget-sensitive startups dreading price hikes
- Anyone requiring a free plan
Companies that use it
- Liz Kohler Brown
Pricing
Free tier: No
Security
No known public vulnerabilities found in the sources reviewed.
What users say
Reviewers like the visual workflow builder and ecommerce focus, but some users are publicly angry about price increases.
“Drip's recent price increase was a huge middle finger to ...”
Alternatives
Compare Drip with each alternative.
Omnisend
Close ecommerce-focused alternative, often cheaper
Drip vs OmnisendKlaviyo
Guess: default ecommerce email tool most stores compare first
Drip vs KlaviyoCampaign Monitor
Simpler pick for basic campaigns without CRM depth
Drip vs Campaign MonitorMailmodo
Interactive-email alternative positioned directly against Drip
Drip vs MailmodoFull analysis
Based on 10 usable public sources. Many 'Drip' search results were unrelated (dividend DRIPs, DripDropper malware, IV drips, whitewater kayaks) and were excluded.
Sources
- Drip Reviews — G2g2.comreview
review
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- Drip Review — Forbes Advisorforbes.comreview
- Drip Reviews — Capterracapterra.comreview
review
- 19 Best Drip Alternatives (trial details)sequenzy.comreview
- Drip Review — Mailmodo (Omnisend comparison)mailmodo.comreview
- Drip Security page checkdrip.comsecurity
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