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Employment Hero Review

Depends

Should I use Employment Hero?

Recruitment, HR, Payroll & Benefits in one place - designed for small & medium businesses to be efficient, compliant & cost-Effective. Book a demo today! - employmenthero.com

· 1 month ago

Buy if you're an AU, NZ, UK, SG or Canadian SMB wanting recruitment, HR, payroll and benefits in one compliant platform. Skip if you want cheap standalone payroll, stable pricing, or operate outside its supported markets.

Confidence

Medium. Based on 30+ public sources; several snippets were truncated, so user quotes are partial fragments.

Ratings

  • Value for money
  • Ease of use
  • Feature depth
  • Support qualityNo reliable support evidence in sources
  • Security posture

Pricing

$10–$14 per employee/month

4 plans (Starter to Enterprise)

ModelNot disclosed
Monthly feesNot disclosed
HardwareNot disclosed

Best for

  • AU/NZ SMBs wanting HR + payroll combined
  • Teams replacing manual payroll and spreadsheets
  • Sub-100-employee companies needing compliance
  • Companies hiring across AU, UK, SG, NZ or Canada

Not for

  • Payroll-only buyers — the full suite is overkill
  • Enterprises needing deep multi-country global payroll
  • Buyers who need stable, predictable bills after the 2026 repricing
  • US-based teams; evidence shows AU, UK, NZ, SG, CA coverage only

Gotchas - check before you buy

high

2026 repricing hit existing customers overnight — confirm your renewal rate before signing

medium

$10–$14/employee/month is a guide; third-party reviews warn add-ons move the real cost

medium

Multiple 'why we left' guides exist — check data export and exit terms up front

medium

SEEK alleges misuse of customer contact data to poach clients; litigation ongoing

Pros and cons

Pros

  • All-in-one: recruitment, HR, payroll and benefits in one platform
  • Rated 4.4/5 by ~4,162 G2 reviewers
  • TechRadar calls it a strong choice for SMBs
  • Users report saving time on HR admin
  • Localized with compliance focus in AU, UK, NZ, SG and Canada

Cons

  • Overnight repricing confused existing customers
  • Vocal Reddit backlash, including an 'absolutely hate' thread
  • Competitor guides list recurring reasons companies replace it
  • SEEK alleges customer-data misuse for sales prospecting
  • Trustpilot sits at 4/5, not stellar

Sources & method

- 16 sources - No breaches found; encryption in transit confirmed; ongoing SEEK data-misuse lawsuit is the watch item.

official x2review x9security x2news x3
  • SEEK data-misuse allegation, SEEK accuses Employment Hero of misusing customer contact data via API and email to solicit new customers; Employment Hero disputes the claims. Allegation, not a proven breach.

Key stats

  • Value for money: 3/5

    Rating

  • $10–$14 per employee/month

    Starting price

  • 16

    Sources

  • Analyzed

  • Value for money: 3/5. 2026 repricing confused customers; add-ons raise real cost
  • Ease of use: 4/5. Users repeatedly report admin time savings
  • Feature depth: 4/5. Hiring, HR, payroll, benefits all covered
  • Support quality. No reliable support evidence in sources
  • Security posture: 3/5. Encryption confirmed; SEEK data-misuse dispute ongoing
  • 4.4/5 G2 rating ≈4,162 reviews
  • 4/5 Trustpilot customer reviews
  • $10–$14 Starting price per employee/month
  • $407M raised Funding unicorn; ~A$300M ARR (2026)

Pricing

4 plans (Starter to Enterprise)

$10–$14 per employee/month

  • Bundles recruitment, HR, payroll, benefits
  • Add-ons push the real cost higher

Security

No breaches found; encryption in transit confirmed; ongoing SEEK data-misuse lawsuit is the watch item.

  • SEEK data-misuse allegationSEEK accuses Employment Hero of misusing customer contact data via API and email to solicit new customers; Employment Hero disputes the claims. Allegation, not a proven breach.⁹

What users say

G2 (4.4/5) and Trustpilot (4/5) reviewers praise time savings and breadth, while Reddit threads carry sharper criticism of pricing changes and recruitment practices.

“Overall, Employment Hero saves time…”
G2 review
“Our work uses EH for payroll and e…”
Reddit, r/AusFinance
“Employment Hero- my job is disabling access to…”
Reddit, r/newzealand

Companies that use it

  • Human Inc
  • Cyd Innovation15
  • Sigma
Full analysis

Based on 30+ public sources; several snippets were truncated, so user quotes are partial fragments.

Solid all-in-one HR/payroll for AU/NZ SMBs; watch add-on costs, 2026 repricing, and the live SEEK data dispute.

Methodology

Based on 30+ public sources; several snippets were truncated, so user quotes are partial fragments.

Read how a report is made.

Sources

  1. review
  2. review
  3. review
  4. review
  5. review
  6. review
  7. review
  8. news
  9. news
  10. review
  11. review
  12. Trust Center FAQ | Employment Herotrust.employmenthero.com
    security
  13. security
  14. official
  15. official
  16. news

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