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Should I use Epos Now?

Choose another country or region to see content specific to your location and shop online. - eposnow.com

Depends. Budget POS hardware can suit small shops, cafés, and pubs wanting a cheap till. Avoid it if you need reliable support, guaranteed card rates, or painless cancellation.

Confidence

Medium. Based on ~20 public sources: Trustpilot, Reddit, Capterra, G2, Parity, TechRadar, and vendor pages.

Ratings

  • Value for money
  • Ease of useNo direct usability evidence in sources
  • Feature depth
  • Support quality
  • Security posture

Pricing

Hardware bundle

$399–$499 (promo, was $1,099)

ModelNot disclosed
Monthly feesNot disclosed
Hardware$399
Software subscription (UK)£538.80 upfront or monthly

Best for

  • Small retail shops
  • Cafés and takeaways
  • Pubs and bars
  • Salons and boutiques

Not for

  • Anyone needing dependable, responsive support
  • Merchants who need guaranteed card processing rates
  • Businesses unwilling to manage hardware and contract lock-in
  • Online-only sellers with no physical counter

Gotchas - check before you buy

high

Users report the promised 2% card rate differing in practice; get rates in writing

high

Reports of support tickets being deleted; keep written records of every dispute

medium

Hardware is cheap; software subscriptions and processing fees are where costs accumulate

medium

UK software is £538.80 upfront or monthly; cancellation and billing complaints recur

Pros and cons

Pros

  • Complete POS hardware from $399, with heavy promotional discounts
  • Described as feature-rich, with an app store including Xero accounting
  • Embedded business capital via Adyen and YouLend partnerships
  • Markets PCI-compliant payment processing and offers MFA
  • Some customers praise quick turnaround and affordability

Cons

  • Reddit users repeatedly call it among the worst POS companies
  • Independent Parity score of just 66/100
  • Capterra reviewers warn about unexpected charges
  • Users report promised 2% processing rate not honored
  • Claims it deletes open support tickets and history

Sources & method

Analyzed 9/30/2026 - 18 sources - No known vulnerabilities found in the sources reviewed; vendor markets PCI-compliant processing and offers MFA.

official x6review x8security x2news x2

Key stats

  • Value for money: 2/5

    Rating

  • $399–$499 (promo, was $1,099)

    Starting price

  • 18

    Sources

  • Analyzed

  • Value for money: 2/5. Frequent surprise-charge and processing-rate complaints
  • Ease of use. No direct usability evidence in sources
  • Feature depth: 4/5. Described as feature-rich with app marketplace
  • Support quality: 2/5. Reddit threads cite deleted tickets, slow help
  • Security posture: 3/5. Claims PCI compliance and MFA; no public incidents
  • 4.0/5 G2 seller rating 11 reviews
  • $399 Starting hardware price Complete POS System promo
  • 66/100 Independent Parity score provider index rating
  • 2,342 Birdeye reviews (US) Epos Now USA

Pricing

Hardware bundle

$399–$499 (promo, was $1,099)

  • Complete POS system
  • Advertised with simple fixed monthly terms

Software subscription (UK)

£538.80 upfront or monthly

  • Epos Now software licence
  • Cancel-anytime option advertised on app listing

Security

No known vulnerabilities found in the sources reviewed; vendor markets PCI-compliant processing and offers MFA.

What users say

Reviews are sharply polarized: some praise price and setup speed, while many Reddit and Trustpilot users report billing disputes, support failures, and deleted tickets.

“Epos Now is one of the worst companies I have come across.”
Reddit, r/POS
“Just a warning of a very bad pos company”
Reddit, r/POS

Alternatives

Compare Epos Now with each alternative.

  • Square

    Transparent flat rates and free software; easier for tiny sellers.

    Epos Now vs Square

  • Toast

    Guess: Stronger restaurant-focused POS with kitchen features.

  • Shopify POS

    Guess: Better if you also sell online.

Companies that use it

  • Brucan Pubs17
  • Ocho Rios Grill
  • Unique Boutique Gift Emporium
  • Your Cultural Connection LLC
Full analysis

Based on ~20 public sources: Trustpilot, Reddit, Capterra, G2, Parity, TechRadar, and vendor pages.

Cheap POS hardware, but recurring complaints about billing, rates, and support. Fine for a simple till; risky if you need help.

Methodology

Based on ~20 public sources: Trustpilot, Reddit, Capterra, G2, Parity, TechRadar, and vendor pages.

Sources

  1. Epos Now Reviews | Trustpilottrustpilot.com
    review
  2. Epos Now is one of the worst companies I have come across — Reddit r/POSreddit.com
    review
  3. What is the Consensus on EposNow? — Reddit r/POSreddit.com
    review
  4. Just a warning of a very bad pos company — Reddit r/POSreddit.com
    review
  5. Epos Now Reviews — Capterracapterra.com
    review
  6. EposNow.com Products — G2g2.com
    review
  7. Epos Now Review 2026 — Paritycheckparity.com
    review
  8. Epos Now Review and Pricing Plans — Business News Dailybusinessnewsdaily.com
    news
  9. I tried out the Epos Now point of sale system — TechRadartechradar.com
    news
  10. EPOS Systems for your Business — Epos Noweposnow.com
    official
  11. POS System for $499 — Epos Noweposnow.com
    official
  12. Epos Now Software — Pay Upfront (UK)eposnow.com
    official
  13. Product security page — Epos Noweposnow.com
    security
  14. Multi-Factor Authentication (MFA) — Epos Now Supportsupport.eposnow.com
    security
  15. POS Payment Processing — Epos Now USeposnow.com
    official
  16. Epos Now doubles approval rate for SME financing — YouLendyoulend.com
    official
  17. Epos Success Stories — Epos Now UKeposnow.com
    official
  18. Epos Now Review — Crozdeskcrozdesk.com
    review

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