4.6/5
Capterra rating
36 reviews
Report
Should I Use Gaggle Mail?
Professional group email trusted by 17,000+ groups. Custom domains, full admin controls, 24/7 support. Free for up to 200 members — no credit card required.
Worth it
Worth itBuy if you run a club, association, or community group that just needs simple, reliable group email — it's free under 200 members and reviewers love the simplicity.
Cheap, easy Google Groups alternative for community email. Free under 200 members; wrong tool for marketing or security-critical use.
Confidence: Medium
Yes
Free tier
Up to 200 members, no credit card
$10/mo
Starting price
Paid plans; 30-day free trial
1 employee
Company size
$468K ARR (2023, GetLatka)
Value for money
5
Free to 200 members; paid from $10/month
Ease of use
5
Reviewers consistently praise easy setup and use
Feature depth
2
Deliberately minimal; weak for marketing campaigns
Security posture
2
Confirmed 2023 forwarding flaw; otherwise standard HTTPS and GDPR docs
Pros
Cons
Gotchas
Best for
- Community groups and clubs
- HOAs and member associations
- Non-technical volunteer admins
- Google Groups refugees
Not for
- Marketing teams wanting campaigns, analytics, or tracking
- Orgs that can't tolerate one-person-vendor risk
- Security-critical lists needing enterprise compliance guarantees
- Anyone needing transactional or bulk email sending
Companies that use it
- STInG (Statistics in Trials Interest Group, ACTA)
- LIPSSEE
Pricing
Free
$0
- Up to 200 members
- No credit card required
Paid
From $10/month
- Custom domains
- Full admin controls
- 30-day free trial
Security
HTTPS encryption, GDPR statement, and trust center published; one confirmed email-forwarding flaw reported by The Register in 2023.
- Email-forwarding security flaw (2023)Gaggle Mail confirmed a reported flaw related to email forwarding; sources do not show final fix status.10
What users say
Reviewers overwhelmingly praise the simplicity and fair pricing, with scattered complaints about gated Pro features, costs, and slow UI.
“Gaggle Mail is easy to set up, and super easy to use,”
“Fair pricing based on usage and storage. User-friendly and easy to manage”
“Slow performance with multiple tabs.”
Alternatives
Compare Gaggle Mail with each alternative.
Google Groups
Free and familiar if you accept Google ecosystem limits.
Groups.io
Guess: popular listserv-style rival with mature moderation tools.
Gaggle Mail vs Groups.ioZoho Mail
Broader email suite; G2-listed alternative, not listserv-focused.
Proton Mail
Privacy-first mailbox for de-Googlers; no group-list features.
Full analysis
Based on ~25 public sources: official pages, Capterra/G2/SoftwareAdvice/Trustpilot reviews, The Register, and Reddit threads.
Sources
- Gaggle Mail homepagegaggle.emailofficial
- Gaggle Mail pricinggaggle.emailofficial
- Capterra reviewscapterra.comreview
- G2 reviewsg2.comreview
- SoftwareAdvice reviews and pricingsoftwareadvice.comreview
- Trustpilot reviewstrustpilot.comreview
- JoinSecret reviewsjoinsecret.comreview
- Woodpecker: Gaggle Mail for email marketingwoodpecker.coreview
- Keeping: Best Google Groups alternativeskeeping.comreview
- The Register: Email forwarding security flawassets.theregister.comsecurity
- GetLatka company datagetlatka.comnews
- SOTA2: Gaggle Mail Pro detailssota2.comreview
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