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Should I Use GetApp?

getapp.com·Analyzed 1 hour ago·Based on 10 sources

Depends

Depends

Use GetApp free as a first-pass research tool to discover and shortlist software, then verify picks on G2 or TrustRadius.

Free Gartner-owned software directory. Fine as a research start; rankings are vendor-influenced, so cross-check before deciding.

Confidence: Medium

Free

Cost to buyers

Vendors pay for sponsored placement

$1.1M

Funding raised

Per SeedTable; later acquired by Gartner

Gartner

Owner

Per company LinkedIn page

Value for money4

Free for buyers; vendors pay for placement

Security posture2

No public security page found

Pros

  • Free for users⁵
  • Covers broad software categories with comparison tools¹
  • Publishes annual data security research⁸
  • Backed by Gartner⁷

Cons

  • Vendors pay for placement; listings skew sponsored⁵
  • Quora: GetApp asks vendors for money³
  • Trustpilot reviewers describe odd review-solicitation experiences²

Gotchas

  • highPaid vendor placement influences listings; treat rankings as ads, not independent verdicts.⁵
  • mediumQuora claims vendors are solicited to pay — verify review neutrality yourself.³
  • lowEasily confused with Xiaomi's unrelated 'GetApps' app store when researching.⁹

Best for

  • First-pass software discovery
  • Small businesses comparing tools
  • Free category shortlists

Not for

  • Buyers who treat rankings as unbiased verdicts
  • Anyone needing verified-review depth (use G2)
  • People confusing it with Xiaomi's GetApps store
  • Teams wanting procurement-grade vendor vetting

Pricing

Buyer access

Free

  • Unlimited browsing and comparisons
  • Site funded by vendor sponsorship

Security

No known public vulnerabilities found in the sources reviewed.

What users say

Public feedback is sparse; complaints center on vendor-paid placement and review solicitation rather than the product itself.

“I provided this site with several reviews, and”
— Trustpilot reviewer
“Hi there, it depends on your business but I”
— Reddit, r/marketing

Alternatives

Compare GetApp with each alternative.

G2

Large verified-review base; frequently cited GetApp alternative.

GetApp vs G2
Full analysis

Based on ~20 public sources; items about Xiaomi's unrelated GetApps app store were excluded from product claims.

Sources

  1. GetApp | 2026 Business Software, Reviews & Comparisonsgetapp.com
    official
  2. GetApp Reviews | Trustpilottrustpilot.com
    review
  3. What is your review of GetApp.com? - Quoraquora.com
    review
  4. Has anyone advertised with GetApp? - Redditreddit.com
    review
  5. Pricing Optimization Software | GetApp (free-for-users disclosure)getapp.com
    official
  6. GetApp Company Information - SeedTableseedtable.com
    news
  7. GetApp | LinkedIn (a Gartner company)linkedin.com
    official
  8. GetApp Annual Data Security Report - Business Wirebusinesswire.com
    news
  9. Getapps CVE List (Xiaomi, unrelated product)vulners.com
    security
  10. Security pagegetapp.com
    security

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