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Hellotracks Review

Depends

Should I use Hellotracks?

Live GPS tracking, job dispatch, routes and proof of every visit for your field team, on the phones they already have. No hardware to buy, live in a day, free for 30 days. - hellotracks.com

· 1 week ago

Buy if you dispatch field crews and want live location without hardware at $10-12.50/user/month. Skip if you only need timesheets or have no field staff - it's overkill and privacy-sensitive.

Confidence

Medium. Based on 25+ public sources including G2, Reddit, SoftwareAdvice, and vendor docs.

Ratings

  • Value for money
  • Ease of use
  • Feature depth
  • Support qualityNot disclosed
  • Security postureNot disclosed

Pricing

$0 for 30 days

Free trial

ModelNot disclosed
Monthly feesNot disclosed
HardwareNot disclosed
Free tierNo
Location$10/user/mo
Dispatch$12.50/user/mo
VolumeCustom for 100+ people

Best for

  • Delivery and courier teams
  • HVAC, repair, telecom field service
  • Dispatch-heavy operations
  • Teams avoiding vehicle GPS hardware costs

Not for

  • Office-only teams - nothing to track
  • Fleet managers needing vehicle telematics hardware
  • Anyone wanting lightweight timesheets only
  • Teams unwilling to track staff phones off-hours

Gotchas - check before you buy

medium

Dispatch features cost $2.50/user more than the Location-only plan.

medium

Configuring one supported integration costs $499 one-time.

medium

Always-on location services drain batteries and trigger worker privacy pushback.

low

Published pricing stops at 100+ people; smaller teams pay list price.

Pros and cons

Pros

  • No hardware to buy - runs on phones, same-day setup
  • Cheap per seat: $10-12.50/user/month
  • 30-day free trial, no credit card required
  • Live tracking, dispatch, routing, and proof of visit in one app
  • Reports cover mileage, timesheets, and job performance

Cons

  • Location and Dispatch split across plans; dispatch costs $12.50
  • Tracking depends on workers' phones with location services always on
  • Reviewers call it 'almost more of a fleet tracker', weak as general time tracking
  • Phone-based employee tracking creates privacy and legal friction

Sources & method

- 10 sources - No known vulnerabilities found in the sources reviewed.

official x4review x4security x1news x1

Key stats

  • Value for money: 4/5

    Rating

  • $0 for 30 days

    Starting price

  • 10

    Sources

  • Analyzed

  • Value for money: 4/5. $10-12.50/user beats hardware-based trackers
  • Ease of use: 4/5. Same-day setup, no install, per G2
  • Feature depth: 4/5. Tracking, dispatch, routing, reports in one app
  • $10/user/mo Starting price Location plan
  • 30 days Free trial No credit card required
  • 12M+ Jobs completed Per vendor site
  • 100+ people Volume pricing Custom rates above this

Pricing

Free trial

$0 for 30 days

  • Full access
  • No credit card required

Location

$10/user/mo

  • Live GPS tracking
  • Location history

Dispatch

$12.50/user/mo

  • Everything in Location
  • Job dispatch and routes

Volume

Not disclosed

  • Negotiated rates

Security

No known vulnerabilities found in the sources reviewed.

What users say

Users praise the fast hardware-free setup and live visibility, though some find it too tracking-centric for general time management.

“There's no hardware to install: teams are typically up and running the same day.”
G2 review
“Very location-focused, almost more of a fleet tracker.”
Reddit, r/TimeTrackingSoftware
“Amazing experience! Ine can get a perfect overview of field staff activities real time and at a glance.”
SoftwareAdvice review

Alternatives

Compare Hellotracks with each alternative.

  • TaskCare

    Lighter dispatch option if tracking is secondary

Companies that use it

  • Divvy Chicago¹
Full analysis

Based on 25+ public sources including G2, Reddit, SoftwareAdvice, and vendor docs.

Cheap, no-hardware GPS tracking and dispatch for field crews; overkill if nobody leaves the office.

Methodology

Based on 25+ public sources including G2, Reddit, SoftwareAdvice, and vendor docs.

Read how a report is made.

Sources

  1. Hellotracks official sitehellotracks.com
    official
  2. Hellotracks Business pricinghelp-docs.hellotracks.com
    official
  3. Hellotracks Reviews - G2g2.com
    review
  4. Hellotracks Reviews - SoftwareAdvicesoftwareadvice.com
    review
  5. I tested 6 attendance software with GPS - Redditreddit.com
    review
  6. Worker fired for disabling GPS app - Redditreddit.com
    news
  7. Hellotracks vs TaskCare comparisonslashdot.org
    review
  8. Hellotracks product security pagehellotracks.com
    security
  9. Full Integration Setup - $499hellotracks.com
    official
  10. GPS Tracking help docshelp-docs.hellotracks.com
    official

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