Free
Starting price
3.7% + $0.59 + Stripe fees on payments
Report
Should I Use Heylo?
Heylo is where group leaders build strong communities. Events, communications, and payments in one place. Free to start.
Depends
DependsBuy it if you run a real community that collects dues or paid events — free tools with fees only on payments.
Free community platform worth it only if you collect member payments; otherwise overkill.
Confidence: Medium
Yes
Free tier
Events, comms, payments tooling all free
2019
Founded
San Francisco
$1.5M
Funding
Seed round, Oct 2022
Value for money
4
Free core; fees only when you collect money
Feature depth
3
Events, comms, payments bundled; users cite locked features
Security posture
4
Stripe payments, encryption claims, admin controls
Pros
Cons
Gotchas
- highEvery payment costs 3.7% + $0.59 plus Stripe fees — was 10% until recently³
- mediumUsers say features got locked after acquisition with no new ones added⁸
- mediumMigrating member lists and payment history off-platform is undocumented
- lowEnterprise pricing is quote-only; budget before you talk to sales⁴
Best for
- Group leaders collecting dues or paid events
- Running clubs, hiking groups, hobby communities
- Orgs managing many member groups (Enterprise)
Not for
- Small groups that only need a chat thread
- One-off events with no payments
- Enterprise buyers needing published pricing and SLAs
- Buyers relying on review sites — most 'Heylo' reviews are unrelated companies
Companies that use it
- Nice Jewish Runner
- Brooklyn Track Club
- Finch
Pricing
Free
$0
- Events, communications, payments tooling
- Heylo takes service fee on collected payments
Payment fees
3.7% + $0.59 per transaction
- Plus Stripe processing fees
- Down from 10% previously
Enterprise
Not disclosed
- Priced per organization needs
- Used by organizations like Nice Jewish Runner
Security
No known public vulnerabilities found in the sources reviewed.
What users say
Reddit users see Heylo as a workable Meetup alternative for hiking and hobby groups but complain about locked features and a formerly steep payment fee.
“They acquire the app, they did not add any new features or content, and lock half of the existing features”
“heylo collects a 10% platform fee for every payment collected”
Alternatives
Compare Heylo with each alternative.
Meetup
Established discovery for local groups; organizer subscription pricing
Heylo vs MeetupDiscord
Free real-time chat; weaker payments and real-world events
Free group messaging; no events or payments tooling
Heylo vs WhatsAppFacebook Groups
Free groups with events; ads and privacy tradeoffs
Full analysis
Based on ~20 public sources. Caution: most 'Heylo' reviews online are for unrelated same-name companies (housing, keto, cannabis); only heylo.com sources were used.
Sources
official
- Lower service fees for paymentsheylo.comofficial
- Enterprise pricing | Heyloheylo.comofficial
- Heylo | Build a Stronger Communityheylo.comofficial
- Product security pageheylo.comsecurity
- Payment info privacy and deletionheylo.comsecurity
review
news
news
news
- 14 Heylo Customer Reviews & Referencesfeaturedcustomers.comreview
- Heylo | Build community groups - Apps on Google Playplay.google.comreview
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