shouldiuse.io

Report

Should I Use HPE?

hpe.com·Analyzed 13 hours ago··Based on 10 sources

Depends

Depends

HPE fits enterprises running data centers, hybrid cloud, or large networks with dedicated IT staff and financing needs.

Enterprise hardware for big IT shops; overkill and pricier than Dell for small teams. Trustpilot 1.5/5, rough support.

Confidence: Medium

4.5/5

Gartner rating

301 reviews, security service edge

1.5/5

Trustpilot rating

32 customer reviews

From ~$1k

Entry server price

ProLiant ML350 Gen11, buy.hpe.com

2015

Founded

Spun off from HP

Value for money2

Reddit: consistently pricier than Dell lately

Feature depth5

Compute, storage, networking, security, financing — everything

Support quality2

MSPs say support 'gone downhill'

Security posture2

CVSS 10 RCE; disclosed breaches 2023–2025

Pros

  • Enormous portfolio: servers, storage, networking, hybrid cloud
  • GreenLake as-a-service model gives consumption flexibility²
  • In-house financing via HPE Financial Services
  • Gartner 4.5/5 for its security service edge product³
  • Named case studies include Kent State and Celsa Group

Cons

  • Trustpilot 1.5/5 across 32 customer reviews¹
  • MSPs report support has gone downhill for years
  • Reddit sysadmins: HPE consistently pricier than Dell lately
  • Multiple disclosed breaches including 2023 state-sponsored incident
  • Buyers report pushy, dismissive sales behavior

Gotchas

  • highCVSS 10 unauthenticated RCE in OneView; public PoC exists. Patch immediately.
  • high2023 Russian-linked (Midnight Blizzard) mailbox breach; notifications only went out Feb 2025.
  • mediumServer prices climbing; partners warned of price adjustments in Feb 2026.10
  • mediumSupport dissatisfaction spawned a third-party HPE support market (ReluTech).

Best for

  • Enterprise data centers
  • Hybrid cloud / GreenLake buyers
  • Large campus networks (Aruba)
  • Buyers needing vendor financing

Not for

  • Small businesses — a NAS or cloud VM covers you
  • Startups without dedicated IT staff
  • Price-sensitive buyers — Reddit says Dell is cheaper
  • Anyone wanting responsive vendor support

Companies that use it

  • Celsa Group
  • Kent State University

Pricing

ProLiant servers

From ~$1k

  • ML350 Gen11 entry
  • Configure-to-order hardware

GreenLake

Usage-based quote

  • As-a-service consumption model
  • Custom enterprise quotes

Enterprise deals

Quote-based

  • Sub-$1M deal quotes now contractually guaranteed

Security

Active disclosure history: CVSS-10 OneView RCE (Dec 2025) plus breaches in 2023–2025.

  • CVE-2025-37164 — CVSS 10 unauthenticated RCE in OneViewPoC publicly released; HPE patched December 17, 2025.
  • 2023 Midnight Blizzard breachState-sponsored actors accessed mailboxes; breach notifications issued February 2025.
  • 2025 employee data breachRussian-linked Office 365 intrusion; employees notified February 2025.
  • CVE-2021-38578Critical vulnerability disclosed affecting servers.

What users say

Enterprise buyers on Reddit and Trustpilot praise HPE's capability but consistently slam support quality, pricing, and sales behavior.

HPE support has been absolute dogshit
Reddit, r/msp
Has HPE always been this pushy and ignorant?
Reddit, r/sysadmin
HPE has been consistently higher lately
Reddit, r/sysadmin

Alternatives

Compare HPE with each alternative.

Dell PowerEdge

Direct rival; Redditors report consistently lower prices

Full analysis

Based on 20+ public sources: Gartner, Trustpilot, G2, Reddit, CRN, and security advisories. Note: most named review volume is employee reviews, thinning buyer-signal confidence.

Sources

  1. review
  2. review
  3. review
  4. review
  5. review
  6. official
  7. official
  8. security
  9. security
  10. news

Rate this review

Anonymous. You can change your vote.

Loading votes…

Ask a follow-up

Ask if a use case fits. Answers stay inside this report and its sources.

    Comments

    One queue. No replies. Give a display name first. Limit: 7 comments per day.

    Save a name to write a comment.

    No comments yet.