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Idnow Review

Depends

Should I use Idnow?

Move beyond KYC to TYC - idnow.io

· 1 week ago

Buy if you're a regulated fintech, bank, or iGaming operator needing compliant European identity verification at volume. Skip it if you do occasional or non-regulated ID checks — enterprise KYC pricing and complexity will be wasted on you.

Confidence

Medium. Based on 20+ public sources: review aggregators, CVE databases, funding news, and vendor case studies. Pricing evidence is thin (quote-based only).

Ratings

  • Value for money
  • Ease of use
  • Feature depth
  • Support qualityNo usable support evidence in sources
  • Security posture

Pricing

Not disclosed

ModelNot disclosed
Monthly feesNot disclosed
HardwareNot disclosed

Best for

  • Regulated fintechs and banks
  • High-volume EU customer onboarding
  • iGaming and trading platforms
  • Compliance teams needing auditable KYC

Not for

  • Small businesses doing occasional ID checks
  • Non-regulated teams without compliance obligations
  • Buyers wanting published, self-serve pricing
  • US-first products — IDnow's strength is European coverage

Gotchas - check before you buy

medium

Pricing is quote-based; expect negotiated per-verification fees via a sales process

medium

End-user app friction is a common complaint; pilot with real users before committing

low

CVE-2025-7892 (CVSS 5.5) affected the Android app; confirm patch status before rollout

Pros and cons

Pros

  • Europe's leading identity verification provider, founded 2014
  • Broad KYC suite: automated, video, eID, and identity-wallet verification
  • Documented enterprise wins automating customer onboarding, e.g. Younited Credit
  • Public vulnerability disclosure policy and detailed data-security pages
  • $295M Corsair Capital investment signals financial stability

Cons

  • No published pricing; quote-based sales only
  • Negative end-user app reviews and complaint threads recur
  • Medium-severity CVE (CVSS 5.5) in Android app, July 2025

Sources & method

- 10 sources - Mature security program (disclosure policy, GDPR data-security pages) with one medium-severity CVE disclosed July 2025.

official x3review x5security x1news x1
  • CVE-2025-7892 — improper export of Android application, CVSS 5.5, medium severity; disclosed July 20, 2025.

Key stats

  • Value for money: 2/5

    Rating

  • Not disclosed

    Starting price

  • 10

    Sources

  • Analyzed

  • Value for money: 2/5. No published pricing; enterprise quote process only
  • Ease of use: 2/5. Recurring end-user app complaints across review sites
  • Feature depth: 4/5. Auto, video, eID, and wallet verification in one suite
  • Support quality. No usable support evidence in sources
  • Security posture: 3/5. Disclosure policy and GDPR pages; one medium 2025 CVE
  • 16,507+ Trustpilot reviews mostly end users verifying identity
  • 2014 Founded Munich, Germany
  • $295M Acquisition Corsair Capital majority stake, 2025
  • None Public pricing quote-based sales per RFP.wiki

Pricing

Not disclosed

Security

Mature security program (disclosure policy, GDPR data-security pages) with one medium-severity CVE disclosed July 2025.

  • CVE-2025-7892 — improper export of Android applicationCVSS 5.5, medium severity; disclosed July 20, 2025.⁶

What users say

Trustpilot shows 16,500+ ratings — largely end users pushed through verification — with recurring complaints about the mobile apps.

Alternatives

Compare Idnow with each alternative.

  • Onfido

    Frequent head-to-head comparison; strong global document checks.

  • Trulioo

    Global identity data coverage; rated 3.5/5 in RFP.wiki head-to-head.

  • AuthenticID

    US-centric KYC alternative compared directly by RFP.wiki.

    Idnow vs AuthenticID

  • Manual ID checks

    If you're not regulated, documented manual checks may be enough.

Companies that use it

  • Younited Credit10
  • Intrum
  • Trust Management AG
  • Noris
  • Conroo
Full analysis

Based on 20+ public sources: review aggregators, CVE databases, funding news, and vendor case studies. Pricing evidence is thin (quote-based only).

Enterprise KYC for regulated EU finance and gaming. Small teams needing occasional ID checks should look elsewhere.

Methodology

Based on 20+ public sources: review aggregators, CVE databases, funding news, and vendor case studies. Pricing evidence is thin (quote-based only).

Read how a report is made.

Sources

  1. IDnow Trustpilot reviewstrustpilot.com
    review
  2. IDnow Gartner reviewsgartner.com
    review
  3. Trulioo vs IDnow — RFP.wikirfp.wiki
    review
  4. IDnow AutoIdent negative reviews — Unstarunstar.app
    review
  5. Considering AML options — Reddit r/AMLCompliancereddit.com
    review
  6. CVE-2025-7892 — NVDnvd.nist.gov
    security
  7. IDnow product security pageidnow.io
    official
  8. IDnow vulnerability disclosure policyidnow.io
    official
  9. IDnow's $295M Corsair Capital acquisitiontechfundingnews.com
    news
  10. Younited Credit case studycasestudies.com
    official

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