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VERDICT

Should I use Homebase | All-in-One Employee Scheduling, Time Clocks, Payroll, & More?

Build schedules, track time, run payroll and hire in one easy app. 150,000+ small businesses use Homebase to manage hourly teams. Get started for free! - joinhomebase.com

Worth it. Buy if you run a single-location business with hourly workers and want free scheduling plus optional payroll in one app. Skip it for salaried teams, multi-state payroll complexity, or deep benefits administration.

Confidence

High. Based on 15+ public sources including the official site, security page, G2, Capterra, Trustpilot, and independent reviews.

Ratings

  • Value for money
  • Ease of use
  • Feature depth
  • Support quality
  • Security posture

Pricing

$0

Free

ModelNot disclosed
Monthly feesNot disclosed
HardwareNot disclosed
Free tierYes
Plus & Payroll plansNot stated in reviewed sources

Best for

  • Single-location shops with hourly staff
  • Restaurants and retail with shift schedules
  • Owners wanting scheduling + payroll in one app

Not for

  • Salaried white-collar teams — hourly-shift tools waste your money
  • Multi-EIN or multi-state payroll complexity
  • Companies needing automated taxes, benefits, and compliance — get Gusto
  • Anyone wanting only simple time tracking — Clockify is lighter

Gotchas - check before you buy

medium

Free tier stops at basic scheduling and time tracking; payroll and extras cost extra

medium

Duplicate shifts reported by users; double-check schedules after updates

medium

Support quality is mixed on Trustpilot; set expectations before relying on it

medium

Complex payroll tax or benefits needs may force adding a second tool like Gusto

Pros and cons

Pros

  • Free plan covers basic scheduling and time tracking
  • Reviewers consistently praise ease of use for scheduling and time sheets
  • Scheduling, time clock, payroll, hiring, and HR in one app
  • 150,000+ small businesses use it, indicating strong adoption
  • Annual pen tests, Bugcrowd bounty, 2FA/SSO, encryption documented

Cons

  • Users report duplicated shifts and sync glitches
  • Trustpilot 3.8/5 with ambiguous customer service experiences
  • Shallower payroll compliance than Gusto on taxes and benefits

Sources & method

Analyzed 9/21/2026 - 10 sources - No known vulnerabilities found in the sources reviewed.

official x1review x5security x1news x3

Key stats

  • Value for money: 5/5

    Rating

  • $0

    Starting price

  • 10

    Sources

  • Analyzed

  • Value for money: 5/5. Free tier covers core scheduling and time tracking needs
  • Ease of use: 5/5. Reviewers across G2 and Capterra consistently praise ease
  • Feature depth: 4/5. Broad all-in-one, but payroll compliance shallower than Gusto
  • Support quality: 3/5. Trustpilot feedback on support is ambiguous at 3.8/5
  • Security posture: 4/5. Pen tests, SIEM, SSO, Bugcrowd bounty documented publicly
  • 150,000+ Small businesses on it Claimed users, official site
  • 3.8/5 Trustpilot score 317 reviews
  • Yes Free tier Basic scheduling + time tracking
  • 2015 Founded Per StaffGrid profile

Pricing

Free

$0

  • Basic scheduling
  • Time tracking

Plus & Payroll plans

Not stated in reviewed sources

  • Payroll runs
  • HR and hiring tools

Security

No known vulnerabilities found in the sources reviewed.

What users say

Users love the simple scheduling and time clock but occasionally hit duplicate shifts and mixed support.

“Overall Homebase was a very easy, and reliable workplace app that made scheduling and time sheets a breeze.”
Capterra review
“Overall, the software is very easy to use and makes scheduling feel very straightforward!”
G2 review
“There are times when shifts are duplicated for no...”
User review cited by Unrubble

Alternatives

Compare Homebase | All-in-One Employee Scheduling, Time Clocks, Payroll, & More with each alternative.

  • Clockify

    Simple free time tracking if scheduling isn't needed.

Full analysis

Based on 15+ public sources including the official site, security page, G2, Capterra, Trustpilot, and independent reviews.

Great fit for hourly small teams: free scheduling and time clock, easy to use. Weak for salaried or complex payroll needs.

Methodology

Based on 15+ public sources including the official site, security page, G2, Capterra, Trustpilot, and independent reviews.

Sources

  1. Homebase official sitejoinhomebase.com
    official
  2. security
  3. review
  4. review
  5. review
  6. review
  7. news
  8. news
  9. review
  10. news

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