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Justdial Review

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Should I use Justdial?

Local search, shopping, travel, and B2B directory - justdial.com

· 1 week ago

Businesses in India can take the free Justdial listing to appear in local search. Do not pay for priority listings or ads: buyers report leads never arrive and sales tactics are misleading.

Confidence

Medium. Based on 15 public sources, including Trustpilot, Reddit, Voxya, Moneycontrol, Inc42, CISO Mag, and Justdial's own pricing pages.

Ratings

  • Value for money
  • Ease of useNo usable evidence found
  • Feature depth
  • Support quality
  • Security posture

Pricing

₹0

Free Listing

ModelNot disclosed
Monthly feesNot disclosed
HardwareNot disclosed
Free tierYes
Priority Listing₹50,000 (regular price)

Best for

  • Local businesses wanting a free India listing
  • Consumers comparing local service vendors

Not for

  • Businesses expecting paid leads to convert
  • Teams operating outside India
  • Buyers avoiding aggressive sales calls
  • Anyone wanting a CRM or lead tracker

Gotchas - check before you buy

high

Businesses report paying for premium subscriptions and receiving no leads

high

Data leaks exposed reviewer and user data; share minimal information

high

Sales calls described as scam-like by reviewers; get lead promises in writing

medium

Priority listing shows ₹50,000 regular price; upsell pressure is a common complaint

Pros and cons

Pros

  • Free basic listing boosts online presence
  • One app covers search, shopping, travel, and B2B
  • Majority-owned by Reliance since 2021
  • Businesses collect customer reviews on listing pages

Cons

  • Complaints of no leads after payment
  • Reddit users report repeated scam-like sales tactics
  • Flaw exposed personal data of 156 million users
  • Independent review answers no on paying for ads

Sources & method

- 13 sources - Multiple reports of data leaks; one flaw exposed data of 156 million users.

official x2review x7security x3news x1
  • Flaw exposed 156 million users' data, A security flaw let hackers access pay and account data of 156 million users.
  • Multiple database leaks, Justdial scrambled to close multiple data leaks, including reviewer data.

Key stats

  • Value for money: 2/5

    Rating

  • ₹0

    Starting price

  • 13

    Sources

  • Analyzed

  • Value for money: 2/5. Complaints of paid leads never arriving
  • Ease of use. No usable evidence found
  • Feature depth: 3/5. One app covers search, shop, travel, B2B
  • Support quality: 2/5. Paid buyers report unresolved lead complaints
  • Security posture: 1/5. 156 million users' data exposed; repeated leaks
  • 523 Trustpilot reviewers People reviewed justdial.com
  • ₹0 Basic listing Free business listing offered
  • ₹50,000 Priority listing price Regular price shown on site
  • 156 million Users exposed in leak Per Moneycontrol security report

Pricing

Free Listing

₹0

  • Basic business listing
  • Boost your online presence

Priority Listing

₹50,000 (regular price)

  • Priority placement in search
  • Sold through Justdial sales team

Security

Multiple reports of data leaks; one flaw exposed data of 156 million users.

  • Flaw exposed 156 million users' dataA security flaw let hackers access pay and account data of 156 million users.⁵
  • Multiple database leaksJustdial scrambled to close multiple data leaks, including reviewer data.⁷

What users say

Reddit threads, Trustpilot, and complaint sites describe pushy sales, paid leads that fail to arrive, and scam accusations.

“Beware of Just Dial's Premium Subscription in Mangalore”
Reddit, r/mangalore
“Justdial.com - lead not provided after payment”
Voxya consumer complaint
“What are your experiences with Justdial and the likes?”
Reddit, r/Chennai

Companies that use it

  • Rajratan (g2), Khadia, Ahmedabad
  • G2 Technology Solutions India Pvt Ltd, Coimbatore
Full analysis

Based on 15 public sources, including Trustpilot, Reddit, Voxya, Moneycontrol, Inc42, CISO Mag, and Justdial's own pricing pages.

Take the free listing if you want; skip paid Justdial ads. Buyers report missing leads and pushy sales.

Methodology

Based on 15 public sources, including Trustpilot, Reddit, Voxya, Moneycontrol, Inc42, CISO Mag, and Justdial's own pricing pages.

Read how a report is made.

Sources

  1. Justdial Reviews on Trustpilottrustpilot.com
    review
  2. Just Dial scammed me again, beware of their sales (Reddit)reddit.com
    review
  3. Beware of Just Dial's Premium Subscription in Mangalore (Reddit)reddit.com
    review
  4. Lead not provided after payment (Voxya)voxya.com
    review
  5. Justdial security flaw exposed 156 million users (Moneycontrol)moneycontrol.com
    security
  6. Security bug exposes personal data of 156 million Justdial users (CISO Mag)cisomag.com
    security
  7. Justdial scrambles to close multiple data leaks (Inc42)inc42.com
    security
  8. Get Listed for FREE on Justdialjustdial.com
    official
  9. Priority Listing on Justdialjustdial.com
    official
  10. Justdial - Wikipedia (Reliance acquisition, 2021)en.wikipedia.org
    news
  11. JustDial vs Google Ads, a scam? (Medium)medium.com
    review
  12. Justdial Review: Is It Worth It for Your Business? (Soocel)soocel.com
    review
  13. IndiaMART vs JustDial: Lead Quality, Cost & Verdict (Vedain)vedain.com
    review

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