Justdial
Skip
Confidence: Medium
Businesses in India can take the free Justdial listing to appear in local search.
New check
Comparison
Justdial vs IndiaMART
Justdial lands on Skip, and IndiaMART lands on Depends.
IndiaMART
Depends
Confidence: Medium
Indian sellers chasing bulk-buyer leads get reach no domestic rival matches, but paid-tier ROI is repeatedly disputed by sellers.
| Compare | ||
|---|---|---|
| Verdict | Skip | Depends |
| Best for | Local businesses wanting a free India listing | Indian MSME manufacturers and wholesalers |
| Who it's not for | Businesses expecting paid leads to convert | Overseas buyers wanting escrow or fraud guarantees |
| Privacy | Multiple public reports of data leaks; one flaw exposed data of 156 million users.⁵ | Community-reported XSS disclosures on domains; no breach evidence found, but the platform explicitly disclaims responsibility for seller fraud. |
| Support quality | Paid buyers report unresolved lead complaints | Poor support complaints; high-pressure sales reviews |
| Public sentiment | Reddit threads, Trustpilot, and complaint sites describe pushy sales, paid leads that fail to arrive, and scam accusations.¹ | Users praise its unmatched Indian supplier reach but frequently report scams, exploitative seller economics, and weak support.14 |
| Biggest gotcha | Businesses report paying for premium subscriptions and receiving no leads³ | IndiaMART's own help docs state it does not take responsibility for fraudulent activity |
Pick Justdial when
- Local businesses wanting a free India listing
- Consumers comparing local service vendors
When Justdial is not a fit
- Businesses expecting paid leads to convert
- Teams operating outside India
- Buyers avoiding aggressive sales calls
- Anyone wanting a CRM or lead tracker
Pick IndiaMART when
- Indian MSME manufacturers and wholesalers
- Sellers chasing domestic bulk-buyer leads
- Buyers sourcing Indian goods at volume
- Exporters building an India buyer pipeline
When IndiaMART is not a fit
- Overseas buyers wanting escrow or fraud guarantees
- Sellers outside India, coverage thins abroad
- Teams wanting published pricing without sales calls
- High-trust procurement needing verified-supplier assurance
Sources
- Justdial Reviews on Trustpilottrustpilot.comreview
review
review
- Justdial security flaw exposed 156 million users (Moneycontrol)moneycontrol.comsecurity
security
security
- Get Listed for FREE on Justdialjustdial.comofficial
- Priority Listing on Justdialjustdial.comofficial
- Justdial - Wikipedia (Reliance acquisition, 2021)en.wikipedia.orgnews
- JustDial vs Google Ads, a scam? (Medium)medium.comreview
review
review