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Liquid Web Review

Depends

Should I use Liquid Web?

Start selling online courses today with LearnDash. WordPress LMS software with drag-and-drop builder, quizzes, memberships, and zero per-student fees. - learndash.com

· 1 month ago

Buy if you run a revenue-critical WordPress or WooCommerce site and want fully managed hosting with 24/7 support at premium prices. Skip it if you are price-sensitive, run a hobby site, or are wary of the recent support-decline and price-hike reports.

Confidence

Medium. Based on 20 public sources. Mismatch flagged: evidence covers Liquid Web managed hosting, while the pasted URL (learndash.com) is LearnDash, a WordPress LMS from the same parent (StellarWP); no LearnDash-specific evidence was found.

Ratings

  • Value for money
  • Ease of useNo usability evidence in sources.
  • Feature depth
  • Support quality
  • Security posture

Pricing

From $5/mo

VPS

ModelNot disclosed
Monthly feesNot disclosed
HardwareNot disclosed
Custom DedicatedCustom quote

Best for

  • Serious WooCommerce stores
  • Agencies hosting client sites
  • Businesses needing 24/7 managed support
  • Regulated industries needing compliance add-ons

Not for

  • Hobby blogs and side projects
  • Price-sensitive small businesses
  • Self-managers who don't need hand-holding
  • Anyone expecting LearnDash LMS features — this evidence is hosting, not courseware

Gotchas - check before you buy

high

A 12% price increase landed on existing customers; expect more under private-equity ownership.

high

Support response quality reportedly declined; multiple long-tenured customers published departure threads.

medium

Premium pricing — you pay well above raw unmanaged VPS for the management layer.

medium

Liquid Web/StellarWP code carries deserialization CVEs, one rated 9.8 (2024).

Pros and cons

Pros

  • 4.2/5 on G2 across 104 product reviews
  • 24/7/365 phone, chat, and ticket support
  • Fully managed hosting tuned for serious WooCommerce stores
  • Compliance scans and server protection for regulated industries
  • Public status page with incident history

Cons

  • Recent Reddit threads describe a sharp support-quality decline
  • Users now call it 'a hedge fund with a router'
  • Announced a 12% price increase for existing customers
  • Premium pricing versus comparable VPS providers
  • Ten-plus-year customers are publicly leaving

Sources & method

- 15 sources - Bug bounty, compliance scans, and status page exist; deserialization CVEs reported in Liquid Web/StellarWP code, one rated 9.8.

official x3review x7security x4news x1
  • CVE-2024-37099, Deserialization of untrusted data, rated 9.8, listed under Liquidweb vendor.
  • CVE-2026-82222 (GiveWP), Deserialization of untrusted data in Liquid Web / StellarWP GiveWP plugin.
  • Januscape vulnerability (CVE-2026-53359), Third-party monitor logged a vulnerability incident against Liquid Web's status.

Key stats

  • Value for money: 2/5

    Rating

  • From $5/mo

    Starting price

  • 15

    Sources

  • Analyzed

  • Value for money: 2/5. Premium prices plus a 12% existing-customer hike.
  • Ease of use. No usability evidence in sources.
  • Feature depth: 4/5. VPS, dedicated, managed services, compliance add-ons.
  • Support quality: 3/5. Historically elite; recent Reddit reports say declined.
  • Security posture: 3/5. Bug bounty and compliance; 9.8 CVE reported.
  • 4.2/5 G2 rating 104 reviews
  • $5/mo VPS starting price Instant provisioning tier
  • 12% Recent price increase Hit existing customers, per Reddit
  • 20+ yrs Track record Customer reporting 20th year with them

Pricing

VPS

From $5/mo

  • Instant provisioning
  • Scalability

Custom Dedicated

Not disclosed

  • Configure your own metal

Security

Bug bounty, compliance scans, and status page exist; deserialization CVEs reported in Liquid Web/StellarWP code, one rated 9.8.

  • CVE-2024-37099Deserialization of untrusted data, rated 9.8, listed under Liquidweb vendor.11
  • CVE-2026-82222 (GiveWP)Deserialization of untrusted data in Liquid Web / StellarWP GiveWP plugin.12
  • Januscape vulnerability (CVE-2026-53359)Third-party monitor logged a vulnerability incident against Liquid Web's status.13

What users say

G2 users (4.2/5) still praise uptime and service, but 2024-25 Reddit threads document support decline, price hikes, and veteran departures.

“I have had mostly great experience”
Reddit, r/webhosting
“Liquid Web. It's a hedge fund with a router.”
Reddit, r/webhosting
“Liquid web charges premium price”
Website Planet review

Alternatives

Compare Liquid Web with each alternative.

  • Servers.com

    Dedicated-server rival, compared head-to-head on rfp.wiki.

Companies that use it

  • DuctSox
  • Generations Homecare System
Full analysis

Based on 20 public sources. Mismatch flagged: evidence covers Liquid Web managed hosting, while the pasted URL (learndash.com) is LearnDash, a WordPress LMS from the same parent (StellarWP); no LearnDash-specific evidence was found.

Premium managed hosting for serious WordPress/WooCommerce stores; price hikes and support complaints make it overkill for small sites.

Methodology

Based on 20 public sources. Mismatch flagged: evidence covers Liquid Web managed hosting, while the pasted URL (learndash.com) is LearnDash, a WordPress LMS from the same parent (StellarWP); no LearnDash-specific evidence was found.

Read how a report is made.

Sources

  1. Liquid Web Products | Read 104 Reviews on G2g2.com
    review
  2. Liquid Web. It's a hedge fund with a router. : r/webhostingreddit.com
    review
  3. What happened to Liquid Web's support? Suddenly terrible...reddit.com
    review
  4. I Left Liquid Web After 10 Years : r/webhostingreddit.com
    review
  5. Liquid Web 12% price increase : r/Hostingreddit.com
    review
  6. Liquid Web VPS Review: Is It Worth the Price? [2026]websiteplanet.com
    review
  7. Liquid Web Review 2026: Premium Managed Hosting Worth the Price for Serious WooCommerce Storesecommerceparadise.com
    review
  8. VPS Hosting Starting at $5/moliquidweb.com
    official
  9. Contact Us 24/7 - Liquid Webliquidweb.com
    official
  10. Compliance Scans and Security Services - Liquid Webliquidweb.com
    official
  11. Liquidweb vulnerabilities - Feedlyfeedly.com
    security
  12. CVE-2026-82222: Liquid Web / StellarWP GiveWP - Rapid7rapid7.com
    security
  13. Januscape Vulnerability (CVE-2026-53359) incidentpulsetic.com
    security
  14. Liquid Web - Services Status / Incident Historystatus.liquidweb.com
    security
  15. Liquid Web - Crunchbase Company Profile & Fundingcrunchbase.com
    news

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