Liquid Web
Depends
Confidence: Medium
Buy if you run a revenue-critical WordPress or WooCommerce site and want fully managed hosting with 24/7 support at premium prices.
Comparison
Liquid Web lands on Depends, and Cloudways lands on Worth it.
Buy if you run a revenue-critical WordPress or WooCommerce site and want fully managed hosting with 24/7 support at premium prices.
Buy if you run multiple WordPress/PHP sites and want managed cloud without hiring a sysadmin.
| Compare | Liquid Web | Cloudways |
|---|---|---|
| Verdict | Depends | Worth it |
| Best for | Serious WooCommerce stores | Agencies hosting many client WordPress sites |
| Who it's not for | Hobby blogs and side projects | Single low-traffic hobby sites . shared hosting is far cheaper |
| Privacy | Bug bounty, compliance scans, and public status page exist; deserialization CVEs reported in Liquid Web/StellarWP code, one rated 9.8.11 | One CVE found in Cloudways' Breeze plugin (authorization bypass); malware scanning sold as a paid add-on. |
| Support quality | Historically elite; recent Reddit reports say declined. | G2 users praise top-notch technical support |
| Public sentiment | G2 users still praise uptime and service, but 2024-25 Reddit threads document support decline, price hikes, and veteran departures. | Users mostly rate it highly for support and value, with a minority complaining about learning curve and add-on costs.16 |
| Biggest gotcha | A 12% price increase landed on existing customers; expect more under private-equity ownership.⁵ | Malware scanning costs extra; some users call its upsell tactics a 'scare tactic' |