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Comparison

Liquid Web vs Cloudways

Liquid Web lands on Depends, and Cloudways lands on Worth it.

Liquid Web versus Cloudways
CompareLiquid WebCloudways
VerdictDependsWorth it
Best forSerious WooCommerce storesAgencies hosting many client WordPress sites
Who it's not forHobby blogs and side projectsSingle low-traffic hobby sites . shared hosting is far cheaper
PrivacyBug bounty, compliance scans, and public status page exist; deserialization CVEs reported in Liquid Web/StellarWP code, one rated 9.8.11One CVE found in Cloudways' Breeze plugin (authorization bypass); malware scanning sold as a paid add-on.
Support qualityHistorically elite; recent Reddit reports say declined.G2 users praise top-notch technical support
Public sentimentG2 users still praise uptime and service, but 2024-25 Reddit threads document support decline, price hikes, and veteran departures.Users mostly rate it highly for support and value, with a minority complaining about learning curve and add-on costs.16
Biggest gotchaA 12% price increase landed on existing customers; expect more under private-equity ownership.Malware scanning costs extra; some users call its upsell tactics a 'scare tactic'

Pick Liquid Web when

  • Serious WooCommerce stores
  • Agencies hosting client sites
  • Businesses needing 24/7 managed support
  • Regulated industries needing compliance add-ons

When Liquid Web is not a fit

  • Hobby blogs and side projects
  • Price-sensitive small businesses
  • Self-managers who don't need hand-holding
  • Anyone expecting LearnDash LMS features . this evidence is hosting, not courseware

Pick Cloudways when

  • Agencies hosting many client WordPress sites
  • Freelancers wanting managed cloud without sysadmin work
  • Small businesses needing scalable WP/e-commerce hosting
  • Teams wanting cloud provider choice (DO, AWS, Vultr)

When Cloudways is not a fit

  • Single low-traffic hobby sites . shared hosting is far cheaper
  • Devs comfortable managing raw DigitalOcean directly
  • Anyone needing root-level server control or custom stacks
  • Budget hunters unwilling to pay markup over raw cloud prices

Sources

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  8. official
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  11. security
  12. security
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  15. news
  16. review