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Loox - Visual Reviews Review

Depends

Should I use Loox - Visual Reviews?

Social proof platform turning Shopify customers into ambassadors via photo reviews, referrals, and shared experiences. - loox.io

· 1 month ago

Buy if you run a Shopify store selling photogenic products and want reviews plus referrals in one premium app. Skip it if you want free reviews, run non-Shopify platforms, or need documented security.

Confidence

Medium. Based on 14 public sources. Loox's own pricing tiers were not found in reviewed evidence; Judge.me pricing cited for contrast.

Ratings

  • Value for moneyNo Loox pricing in evidence
  • Ease of use
  • Feature depth
  • Support quality
  • Security posture

Pricing

Not disclosed

ModelNot disclosed
Monthly feesNot disclosed
HardwareNot disclosed

Best for

  • Shopify D2C brands with photogenic products
  • Stores running social ads needing UGC
  • Beauty, fashion, and lifestyle sellers
  • Merchants wanting reviews plus referrals in one app

Not for

  • Non-Shopify stores — WooCommerce or custom carts are locked out
  • Budget sellers wanting free reviews — has a free plan
  • Enterprise brands needing deep UGC moderation — Yotpo tier
  • Buyers requiring documented security — no security page found

Gotchas - check before you buy

high

2024 critical-severity vulnerability was publicly reported; verify patch status before installing

medium

Pricing not published on reviewed page; expect tiered monthly fees above free rivals

medium

Migration guides exist because leaving Loox risks losing your review data

medium

offers a free plan plus $15/month paid tier — hard to justify paying more for basics

Pros and cons

Pros

  • Photo and video reviews build buyer trust and lift conversion
  • Reviews, referrals, and social proof upsells in one app
  • Automates photo and video review collection
  • Named among premium Shopify apps worth paying for
  • Large installed base: 100,000+ Shopify merchants

Cons

  • Premium pricing versus free competitors like
  • Critical vulnerability in the app reported in 2024
  • No security page found on its own site
  • Shopify-only — useless outside that ecosystem

Sources & method

- 12 sources - One critical vulnerability publicly disclosed in 2024; no security page found on loox.io.

official x2review x7security x2news x1
  • Critical vulnerability in Loox Shopify app (2024), An independent researcher disclosed a critical-severity vulnerability in the Loox app, described as producing a severe risk. Patch status not confirmed in sources.

Key stats

  • Ease of use: 4/5

    Rating

  • Not disclosed

    Starting price

  • 12

    Sources

  • Analyzed

  • Value for money. No Loox pricing in evidence
  • Ease of use: 4/5. Automates photo/video review collection end to end
  • Feature depth: 4/5. Reviews, referrals, upsells, video, Google Shopping
  • Support quality: 3/5. Loox team actively replies on Shopify community
  • Security posture: 2/5. 2024 critical vulnerability report; no security page
  • 100,000+ Merchants Shopify and Shopify Plus stores
  • Premium tier Positioning Named among Shopify apps worth paying for
  • Not found Security page No loox.io/security page in sources reviewed
  • Shopify only Platform lock-in Built for Shopify / Shopify Plus

Pricing

Not disclosed

Security

One critical vulnerability publicly disclosed in 2024; no security page found on loox.io.

  • Critical vulnerability in Loox Shopify app (2024)An independent researcher disclosed a critical-severity vulnerability in the Loox app, described as producing a severe risk. Patch status not confirmed in sources.³

What users say

Comparison articles consistently frame Loox as the photo-first premium choice against cheaper Judge.me and enterprise Yotpo.

Full analysis

Based on 14 public sources. Loox's own pricing tiers were not found in reviewed evidence; Judge.me pricing cited for contrast.

Photo-first review engine for Shopify sellers — but a 2024 vuln report and cheaper rivals mean check first.

Methodology

Based on 14 public sources. Loox's own pricing tiers were not found in reviewed evidence; Judge.me pricing cited for contrast.

Read how a report is made.

Sources

  1. Loox official siteloox.app
    official
  2. Loox security page checkloox.io
    security
  3. Discovering a Critical Vulnerability in a Shopify App: Looxgeekness.eu
    security
  4. Loox vs Rivo comparisonhulkapps.com
    review
  5. Yotpo vs Looxnudgify.com
    review
  6. Top Free Shopify Review Apps 2025myappgurus.com
    review
  7. The 7 premium Shopify apps worth paying formaysgrowthpartners.com
    review
  8. Trustpilot vs Junip vs Looxzigpoll.com
    review
  9. Migrate from Loox to Yukoyuko.so
    review
  10. Judge.me vs Loox pricing threadfacebook.com
    review
  11. Best Shopify Apps for 2026motive.co
    news
  12. Loox Shopify App Store listingapps.shopify.com
    official

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