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Make Review

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Should I use Make?

Visual automation platform (formerly Integromat) for building multi-step app workflows - make.com

· 1 month ago

Buy if you run complex, multi-step automations and will actively track credit usage. Skip if you only need simple two-app connections — a simpler automation tool is easier and cheaper to live with.

Confidence

Medium. Based on 13 public sources; many review snippets were truncated, so no numeric ratings could be verified.

Ratings

  • Value for money
  • Ease of use
  • Feature depth
  • Support qualityNo support evidence in reviewed sources
  • Security posture

Pricing

$0

Free

ModelCredits
Monthly feesNot disclosed
HardwareNot disclosed
Free tierYes
Core~$12/mo

Best for

  • Ops teams with multi-step, branching automations
  • Teams outgrowing Zapier's complexity limits
  • Agencies building client workflows
  • Non-developers connecting many SaaS apps

Not for

  • Anyone needing one or two simple app connections
  • Non-technical buyers wanting plug-and-play simplicity
  • Teams that hate usage-based billing surprises
  • Buyers unwilling to model credit burn before committing

Gotchas - check before you buy

high

Real monthly cost requires 'real math'; usage spikes can outgrow your plan quickly

medium

Pricing switched from operations to credits on Aug 27; old budgets no longer apply

medium

Third-party guides warn of hidden costs and unpredictable credit burn — model usage first

Pros and cons

Pros

  • Visual workflow builder handles complex, branching automations
  • Consistently praised for ability to connect many apps and services
  • Users switch from Zapier when it can't handle their workflows

Cons

  • Credit-based pricing is hard to predict
  • Recent switch from operations to credits disrupted existing customers
  • Capterra listing shows reviews flagged as incentivized

Sources & method

- 13 sources - No known vulnerabilities found in the sources reviewed.

official x2review x4security x2news x5

Key stats

  • Value for money: 3/5

    Rating

  • $0

    Starting price

  • 13

    Sources

  • Analyzed

  • Value for money: 3/5. Cheap entry tier; credit burn and hidden costs draw warnings
  • Ease of use: 4/5. Visual builder consistently praised across reviews
  • Feature depth: 4/5. Handles multi-step cases users say Zapier can't
  • Support quality. No support evidence in reviewed sources
  • Security posture: 4/5. Dedicated security program; no public vulns found
  • $12/mo Starting price Core plan, credit-based usage
  • Yes Free tier Paid plans start above a free level
  • Credits Pricing model Replaced operations-based pricing Aug 27
  • 2012 Founded As Integromat; rebranded to Make

Pricing

Free

$0

  • Limited usage before paid tiers
  • Good for testing scenarios

Core

~$12/mo

  • Entry paid tier
  • Credit-based usage billing

Security

No known vulnerabilities found in the sources reviewed.

What users say

Users praise Make's visual builder and breadth of app connections, often adopting it after hitting Zapier's limits on complex workflows.

“Zapier could not handle”
Trustpilot reviewer

Alternatives

Compare Make with each alternative.

  • Zapier

    Simpler and more polished; costs more at volume

    Make vs Zapier

  • n8n

    Self-hostable option for technical teams controlling costs

  • Albato

    AI-driven, newer automation alternative pitched against Make

    Make vs Albato

Companies that use it

  • Bunch Capital12
Full analysis

Based on 13 public sources; many review snippets were truncated, so no numeric ratings could be verified.

Powerful visual automation for complex workflows; credit-based pricing demands real math. Overkill for simple connections.

Methodology

Based on 13 public sources; many review snippets were truncated, so no numeric ratings could be verified.

Read how a report is made.

Sources

  1. Make Reviews | Trustpilottrustpilot.com
    review
  2. Make Reviews | G2g2.com
    review
  3. Make Reviews | Gartner Peer Insightsgartner.com
    review
  4. Make Reviews | Capterracapterra.com
    review
  5. Make Review | Lindylindy.ai
    news
  6. Make.com pricing: Is it worth it? | Zapierzapier.com
    news
  7. Make.com Pricing Explained | AllTomatealltomate.com
    news
  8. Make.com Pricing: Real Costs | FlowBuilderHQflowbuilderhq.com
    news
  9. Pricing & Subscription Packages | Makemake.com
    official
  10. Automation Security & Compliance | Makemake.com
    security
  11. Security at Make (enterprise PDF)make.com
    security
  12. Make success story: Bunch Capitalmake.com
    official
  13. Best Make alternatives | Relay.apprelay.app
    news

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