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Moneris Review

Depends

Should I use Moneris?

Canada's leading commerce solutions provider - moneris.com

· 1 week ago

Buy it if you're an established Canadian retailer with steady volume wanting one provider for terminals, e-commerce, and APIs. Skip it if you're a small or new seller — Square and Stripe are simpler, cheaper, and far better rated.

Confidence

Medium. Based on 14 public sources; several source snippets were truncated in the feed.

Ratings

  • Value for money
  • Ease of use
  • Feature depth
  • Support quality
  • Security posture

Pricing

2.65% + per-item fee

Online (e-commerce)

ModelNot disclosed
Monthly feesNot disclosed
HardwareNot disclosed
Free tierNo
Moneris GoMonthly fee + processing

Best for

  • Established Canadian retailers
  • Omnichannel POS plus e-commerce
  • Merchants wanting terminals, gateway, and APIs
  • High-volume sellers consolidating providers

Not for

  • Brand-new or side-hustle sellers
  • Price-sensitive merchants wanting flat, no-monthly-fee pricing
  • US-only businesses (Canada-focused infrastructure)
  • Anyone unwilling to sign processing contracts

Gotchas - check before you buy

high

Contracts and termination terms are a recurring complaint — read before signing

medium

Monthly account fees on entry plans; Square charges none

medium

Card network fee updates get passed through to merchants

medium

C$2B sale to US private equity (Francisco Partners) may change terms and support

Pros and cons

Pros

  • Processes roughly 1 in 3 Canadian payment transactions
  • Full stack: POS hardware, gateway, online checkout, APIs
  • Publishes e-commerce rates: 2.65% plus per-item fee
  • Developer portal with public API documentation

Cons

  • Aggregate rating just 3.4/5 vs Stripe's 5.0
  • Fees are reviewers' most common complaint
  • Reddit threads allege surprise charges and 'scamming'
  • Monthly fees where Square charges none
  • Historic nationwide outage halted Canadian card processing

Sources & method

- 14 sources - PCI PTS-certified terminals and a security page; one legacy 2011 API CVE and a past nationwide outage on record.

official x1review x9security x2news x2
  • CVE-2011-5236, Moneris eSelectPlus 2.03 PHP API did not properly validate input (medium severity, disclosed 2011).

Key stats

  • Value for money: 2/5

    Rating

  • 2.65% + per-item fee

    Starting price

  • 14

    Sources

  • Analyzed

  • Value for money: 2/5. Monthly fees, contracts, pass-through fees draw complaints
  • Ease of use: 2/5. 3.4/5 aggregate trails Stripe's 5.0
  • Feature depth: 4/5. POS, gateway, e-commerce, APIs, financing in one stack
  • Support quality: 2/5. Support is a recurring complaint theme
  • Security posture: 3/5. PCI-certified terminals; one legacy API CVE
  • 3.4/5 Aggregate rating vs Stripe's 5.0 (RFP.wiki)
  • 2.65% + per-item fee Online card rate Published on moneris.com pricing
  • No Free tier Monthly fee on Moneris Go (Reddit)
  • ~1 in 3 Market share Canadian payment transactions processed

Pricing

Online (e-commerce)

2.65% + per-item fee

  • Published card rate
  • Gateway included
  • Per-transaction fee applies

Moneris Go

Monthly fee + processing

  • Portable terminal
  • Monthly account fee
  • Square comparison cites no monthly fee

Security

PCI PTS-certified terminals and a security page; one legacy 2011 API CVE and a past nationwide outage on record.

  • CVE-2011-5236Moneris eSelectPlus 2.03 PHP API did not properly validate input (medium severity, disclosed 2011).11

What users say

Mixed: gateway reliability draws praise, but fees, contracts, and support dominate complaints.

Companies that use it

  • Montréal centre-ville
Full analysis

Based on 14 public sources; several source snippets were truncated in the feed.

Canada's biggest processor: fits established retail, fee-heavy and overkill for small shops — try Square first.

Methodology

Based on 14 public sources; several source snippets were truncated in the feed.

Read how a report is made.

Sources

  1. review
  2. review
  3. review
  4. review
  5. review
  6. review
  7. review
  8. review
  9. official
  10. review
  11. security
  12. security
  13. news
  14. Moneris — Wikipediaen.wikipedia.org
    news

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