$118M
Funding raised
Round closed Aug 2020
Report
Should I Use Mural?
Boost team collaboration and innovation with Mural, the AI-powered visual workspace. Plan, strategize, and execute projects seamlessly on one intuitive tool.
Depends
DependsBuy it if your team runs frequent workshops, retros, or facilitated planning sessions.
Strong workshop canvas for facilitation-heavy teams; overkill for occasional brainstorming — free whiteboards cover most needs.
Confidence: Medium
30 days
Free trial
Advertised on mural.co
70/100
URL trust score
Gridinsoft site check
Azure OpenAI
AI backbone
Enterprise AI launch, May 2023
Ease of use
4
Template-driven, workshop-first workflows
Feature depth
4
AI features, unlimited murals, integrations, developer tools
Support quality
3
Phone and email support listed
Security posture
4
Published AI risk program; no incidents found
Pros
Cons
Gotchas
Best for
- Workshop and design-thinking facilitators
- Distributed teams running regular retros
- Enterprise strategy and alignment sessions
Not for
- Small teams that brainstorm monthly — free tools suffice
- Buyers wanting project management, not a whiteboard
- Solo users — the value is live group facilitation
- Anyone allergic to AI-washed rebrands
Pricing
Free plan
Free
- AI access and usage allowances vary by plan
- Free plan limits called the main drawback in comparisons
Security
No known public vulnerabilities found in the sources reviewed.
What users say
Public chatter is thin: practitioners cite its retro and workshop templates, and some longtime users cringe at the AI-washed rebrand.
“Mural also has templates for retros, but I haven't used them.”
“I then stumbled onto Figjam AI, I realized it's a whiteboard type tool. I personally have used mural.co or miro.”
“Just me or is it so irksome how everything... MURAL is an "AI powered visual workspace for team collaboration"”
Alternatives
Compare Mural with each alternative.
Miro
Direct rival with its own AI Innovation Workspace.
FigJam
Whiteboard inside Figma; enough for casual brainstorming.
Mural vs FigJamBoardmix
Budget whiteboard alternative highlighted in free comparisons.
Mural vs BoardmixExcalidraw
Free open-source canvas for quick sketches.
Mural vs ExcalidrawFull analysis
Based on ~12 public sources; no verified customer names or numeric review ratings found, so confidence is medium.
Sources
- Mural | AI visual workspace for team collaborationsoftrankings.comreview
official
- Mural.com Review: Safe or Legit? (70/100 Trust Score)gridinsoft.comsecurity
- Mural Security Rating, Vendor Risk Reportupguard.comsecurity
- Mural Unveils AI-Powered Capabilities for Enterpriseprnewswire.comnews
- MURAL Closes $118M For Visual Collaboration Toolnews.crunchbase.comnews
- Best Free Mural Alternatives in 2026 for Teamsboardmix.comreview
- Team Ceremonies Playbook — Mural retrosplaybooks.equalexperts.comreview
- Mural | Reviews, Pricing & Demossoftwareadvice.com.aureview
- Linn Vizard on the AI-workspace rebrand wavelinkedin.comreview
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