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netcup Review

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Should I use netcup?

Webhosting, Server, Domains, E-Mails, Sicherheit, Managementdienste - einfach alles für deinen erfolgreichen Internetauftritt. - netcup.de

· 1 month ago

Buy if you're a developer or hobbyist wanting the cheapest capable EU VPS and can self-manage everything. Avoid if your workload is business-critical and can't risk abrupt suspensions or slow support.

Confidence

Medium. Based on 15+ public sources: Reddit r/VPS threads, Trustpilot, WHTOP, HostAdvice, VPSBenchmarks, and netcup official pages.

Ratings

  • Value for money
  • Ease of useNo usable evidence in sources
  • Feature depthNo usable evidence in sources
  • Support quality
  • Security posture

Pricing

from €1.34/month

VPS Lite

ModelNot disclosed
Monthly feesNot disclosed
HardwareNot disclosed
Cloud Web Hostingfrom €2.17/month

Best for

  • Developers wanting cheap EU VPS
  • Personal projects and homelabs
  • Price-sensitive side projects
  • Self-managing technical users

Not for

  • Business-critical production workloads — suspensions happen without warning
  • Anyone needing fast, responsive support during incidents
  • US-based teams needing US server locations (sold out)
  • Buyers wanting managed hosting or hand-holding

Gotchas - check before you buy

high

Abuse flags trigger immediate shutdowns; users report false positives and inaccessible backups during disputes

high

Ticket support can go unanswered during suspension disputes — keep offsite backups

medium

Prices are rising across plans; existing customers can formally object via a form

medium

Security is self-managed: you must harden your own Linux server from day one

Pros and cons

Pros

  • VPS plans from €1.34/month; comparison reviews say netcup wins on price and specs
  • Long-term users report excellent uptime — one cites 99.999% over 2+ years
  • Frequently recommended as a cheaper Hetzner alternative by experienced VPS users
  • Established since 2002; 300,000+ customers and ISO 27701 certification
  • Free network-level firewall for vServers and 2FA included

Cons

  • Reported sudden VPS suspensions for alleged mining, no proof, no response
  • Mixed review record; WHTOP users average 3.0/10 and Trustpilot calls experiences ambiguous
  • Price increases announced due to hardware and infrastructure costs
  • US locations sold out — poor fit for US-focused hosting
  • Reviewer claims dedicated servers are not truly dedicated

Sources & method

- 10 sources - ISO 27701 certified with 2FA and free network firewall, but users report abrupt abuse-related suspensions and disputed access to backups.

official x2review x4security x2news x2
  • VPS suspended for alleged mining without proof, User reports suspension for alleged cryptocurrency mining with no evidence provided, no support response, and backups inaccessible.
  • Account suspensions after exploited vulnerabilities, Multiple users describe suspensions triggered after their servers were compromised via software vulnerabilities, with limited recourse.
  • Aggressive abuse policy, Forum thread questions immediate server shutdowns on abuse notices without comprehensive investigation.

Key stats

  • Value for money: 5/5

    Rating

  • from €1.34/month

    Starting price

  • 10

    Sources

  • Analyzed

  • Value for money: 5/5. Repeatedly beats Hetzner and rivals on price-per-spec
  • Ease of use. No usable evidence in sources
  • Feature depth. No usable evidence in sources
  • Support quality: 2/5. Suspension disputes go unanswered; Trustpilot experiences ambiguous
  • Security posture: 3/5. ISO 27701, 2FA, firewall — but abrupt abuse-flag suspensions reported
  • €1.34/mo Starting VPS price VPS Lite plans
  • 300,000+ Customers 100+ employees
  • 2002 Founded Nuremberg, Germany
  • 3.0/10 WHTOP rating 20 user reviews

Pricing

VPS Lite

from €1.34/month

  • Budget permanent VPS plans
  • For demanding hobby and dev workloads

Cloud Web Hosting

from €2.17/month

  • Web space with SSH access
  • Includes SSL

Security

ISO 27701 certified with 2FA and free network firewall, but users report abrupt abuse-related suspensions and disputed access to backups.

  • VPS suspended for alleged mining without proofUser reports suspension for alleged cryptocurrency mining with no evidence provided, no support response, and backups inaccessible.⁸
  • Account suspensions after exploited vulnerabilitiesMultiple users describe suspensions triggered after their servers were compromised via software vulnerabilities, with limited recourse.
  • Aggressive abuse policyForum thread questions immediate server shutdowns on abuse notices without comprehensive investigation.

What users say

Long-term users praise exceptional price-performance and reliability, while a vocal minority report abrupt suspensions and unresponsive support.

“Netcup is an amazing hosting provider, great alternative to Hetzner”
Reddit, r/VPS
“Netcup customer for 2 years+, the service has been great with 99.999%”
Reddit, r/VPS
“Never had such a bad experience with Netcup.”
Reddit, r/VPS

Alternatives

Compare netcup with each alternative.

  • Hetzner

    The most-named peer; similar cheap EU VPS with more locations

    netcup vs Hetzner
  • DigitalOcean

    Developer-friendly cloud VPS with global regions and docs

  • IONOS

    Bigger German host; some users pay more for its larger plans

    netcup vs IONOS
Full analysis

Based on 15+ public sources: Reddit r/VPS threads, Trustpilot, WHTOP, HostAdvice, VPSBenchmarks, and netcup official pages.

Dirt-cheap, well-regarded EU VPS with real suspension-risk horror stories — great for tinkerers, risky for critical workloads.

Methodology

Based on 15+ public sources: Reddit r/VPS threads, Trustpilot, WHTOP, HostAdvice, VPSBenchmarks, and netcup official pages.

Read how a report is made.

Sources

  1. review
  2. review
  3. review
  4. review
  5. official
  6. About netcupnetcup.com
    official
  7. security
  8. security
  9. news
  10. news

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