4.1/5
G2 seller rating
G2 seller reviews
Report
Should I Use Scaleway?
Build on a secure, transparent, and fast-moving cloud & AI platform built for what's next.
Depends
DependsBuy if you're a cost-conscious EU dev team or startup wanting transparent cloud with data residency.
Solid budget EU cloud for devs, but price hikes, weak support, and a 2023 breach warrant caution.
Confidence: Medium
$17.5M ARR
Revenue
2021, GetLatka
4 investors
Investors
CB Insights
2,152
Companies tracked using it
Bloomberry detection data
Value for money
3
Transparent pay-as-you-go, but repeated price hikes
Ease of use
3
UX praised vs hyperscalers; bugs and delays reported
Feature depth
4
Compute, storage, Kubernetes, GPUs, AI APIs in one platform
Support quality
2
Users report terrible support and poor incident handling
Security posture
3
Published pentests and CSIRT, but 2023 ESXi breach
Pros
Cons
Gotchas
- highPrice hike announced effective June 1st, 2026⁴
- highDataHoarder user lost Object Storage files; reports terrible customer service³
- mediumTrustpilot reviewers say prices are raised constantly on existing customers²
- mediumIncident history includes 2023 ESXi breach and Paris-region DHCP/API instability
Best for
- EU startups needing data residency
- Cost-conscious developers vs AWS pricing
- Kubernetes and object storage workloads
- AI/GPU experimentation on a budget
Not for
- US-centric teams needing AWS ecosystem depth
- Anyone relying on fast, quality support
- Teams burned by surprise price increases
- Enterprises requiring long spotless security records
Companies that use it
- Jumio⁹
Pricing
Pay-as-you-go
Usage-based
- Hourly billing across compute, storage, GPUs
- Cost Manager for consumption tracking
Security
Active trust program with published pentests and CSIRT, but a disclosed 2023 ESXi breach and a Paris-region API/DHCP incident.
- ESXi security breach (Feb 2023)Scaleway disclosed an ESXi security breach affecting its infrastructure.⁵
- Paris-region DHCP/API instability incidentScaleway published an incident update covering instabilities on fr-par DHCP and.com.
What users say
Reviews are polarized: developers praise pricing and the EU focus while others report price hikes, data loss, and weak support.
“Scaleway is great.”
“Never use ScaleWay VPS!!!”
“They constantly raise prices”
Alternatives
Compare Scaleway with each alternative.
Hetzner
Cheaper EU servers; the default comparison in self-hosting communities
AWS EC2
Deeper ecosystem and services, at much higher cost
Google Cloud
Hyperscaler alternative per G2 comparisons
Scaleway vs Google CloudDigitalOcean
Simple developer cloud; publishes its own Scaleway comparison
Full analysis
Based on 20+ public sources: G2, Trustpilot, Reddit threads, Scaleway incident posts, and company financial trackers.
Sources
review
- Scaleway Reviews — Trustpilottrustpilot.comreview
review
- ESXi security breach incident — IsDownisdown.appsecurity
- Scaleway Trust Centersecurity.scaleway.comsecurity
- Scaleway Pricingscaleway.comofficial
- Scaleway — European Alternativeseuropean-alternatives.eureview
- Jumio case studyjumio.comofficial
- Scaleway financials — GetLatkagetlatka.comnews
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