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Scaleway Review

Depends

Should I use Scaleway?

Build on a secure, transparent, and fast-moving cloud & AI platform built for what's next. - scaleway.com

· 1 month ago

Buy if you're a cost-conscious EU dev team or startup wanting transparent cloud with data residency. Skip if you need hyperscaler depth, reliable support, or stable pricing.

Confidence

Medium. Based on 20+ public sources: G2, Trustpilot, Reddit threads, Scaleway incident posts, and company financial trackers.

Ratings

  • Value for money
  • Ease of use
  • Feature depth
  • Support quality
  • Security posture

Pricing

Usage-based

Pay-as-you-go

ModelNot disclosed
Monthly feesNot disclosed
HardwareNot disclosed

Best for

  • EU startups needing data residency
  • Cost-conscious developers vs AWS pricing
  • Kubernetes and object storage workloads
  • AI/GPU experimentation on a budget

Not for

  • US-centric teams needing AWS ecosystem depth
  • Anyone relying on fast, quality support
  • Teams burned by surprise price increases
  • Enterprises requiring long spotless security records

Gotchas - check before you buy

high

Price hike announced effective June 1st, 2026

high

DataHoarder user lost Object Storage files; reports terrible customer service

medium

Trustpilot reviewers say prices are raised constantly on existing customers

medium

Incident history includes 2023 ESXi breach and Paris-region DHCP/API instability

Pros and cons

Pros

  • Transparent, pay-as-you-go pricing across services
  • Broad platform: compute, storage, Kubernetes, GPUs, generative AI
  • Users say it has the edge in user experience over hyperscalers
  • Strong European alternative for data-residency needs
  • Security transparency: published pentests, CSIRT, trust center

Cons

  • Users report constant price increases on existing services
  • Object Storage user reports lost files and poor recovery
  • Customer service widely criticized in reviews
  • Disclosed ESXi security breach in February 2023
  • Mixed reception: 4.1/5 G2 seller rating

Sources & method

- 10 sources - Active trust program with published pentests and CSIRT, but a disclosed 2023 ESXi breach and a Paris-region API/DHCP incident.

official x2review x4security x2news x2
  • ESXi security breach (Feb 2023), Scaleway disclosed an ESXi security breach affecting its infrastructure.
  • Paris-region DHCP/API instability incident, Scaleway published an incident update covering instabilities on fr-par DHCP and.com.

Key stats

  • Value for money: 3/5

    Rating

  • Usage-based

    Starting price

  • 10

    Sources

  • Analyzed

  • Value for money: 3/5. Transparent pay-as-you-go, but repeated price hikes
  • Ease of use: 3/5. UX praised vs hyperscalers; bugs and delays reported
  • Feature depth: 4/5. Compute, storage, Kubernetes, GPUs, AI APIs in one platform
  • Support quality: 2/5. Users report terrible support and poor incident handling
  • Security posture: 3/5. Published pentests and CSIRT, but 2023 ESXi breach
  • 4.1/5 G2 seller rating G2 seller reviews
  • $17.5M ARR Revenue 2021, GetLatka
  • 4 investors Investors CB Insights
  • 2,152 Companies tracked using it Bloomberry detection data

Pricing

Pay-as-you-go

Usage-based

  • Hourly billing across compute, storage, GPUs
  • Cost Manager for consumption tracking

Security

Active trust program with published pentests and CSIRT, but a disclosed 2023 ESXi breach and a Paris-region API/DHCP incident.

  • ESXi security breach (Feb 2023)Scaleway disclosed an ESXi security breach affecting its infrastructure.⁵
  • Paris-region DHCP/API instability incidentScaleway published an incident update covering instabilities on fr-par DHCP and.com.

What users say

Reviews are polarized: developers praise pricing and the EU focus while others report price hikes, data loss, and weak support.

“Scaleway is great.”
Reddit, r/VPS
“Never use ScaleWay VPS!!!”
Reddit, r/devops
“They constantly raise prices”
Trustpilot review

Alternatives

Compare Scaleway with each alternative.

  • Hetzner

    Cheaper EU servers; the default comparison in self-hosting communities

  • AWS EC2

    Deeper ecosystem and services, at much higher cost

  • Google Cloud

    Hyperscaler alternative per G2 comparisons

    Scaleway vs Google Cloud

  • DigitalOcean

    Simple developer cloud; publishes its own Scaleway comparison

Companies that use it

Full analysis

Based on 20+ public sources: G2, Trustpilot, Reddit threads, Scaleway incident posts, and company financial trackers.

Solid budget EU cloud for devs, but price hikes, weak support, and a 2023 breach warrant caution.

Methodology

Based on 20+ public sources: G2, Trustpilot, Reddit threads, Scaleway incident posts, and company financial trackers.

Read how a report is made.

Sources

  1. Scaleway Seller Reviews — G2g2.com
    review
  2. Scaleway Reviews — Trustpilottrustpilot.com
    review
  3. Scaleway Object Storage failure thread — Reddit r/DataHoarderreddit.com
    review
  4. Price hike announcement — Reddit r/sysadminreddit.com
    news
  5. ESXi security breach incident — IsDownisdown.app
    security
  6. Scaleway Trust Centersecurity.scaleway.com
    security
  7. Scaleway Pricingscaleway.com
    official
  8. Scaleway — European Alternativeseuropean-alternatives.eu
    review
  9. Jumio case studyjumio.com
    official
  10. Scaleway financials — GetLatkagetlatka.com
    news

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