shouldiuse.io

VERDICT

Should I use Novo?

Free business bank account for small businesses: no monthly fees, free ACH, invoicing, expense tracking. - novo.co

Worth it. Buy if you are a freelancer or small business owner who wants fee-free checking with invoicing built in. Skip it if you need phone support, branches, or cash deposits.

Confidence

Medium. Based on 8 usable public sources; several review snippets were truncated.

Ratings

  • Value for money
  • Ease of use
  • Feature depth
  • Support quality
  • Security postureNo security evidence in reviewed sources

Pricing

$0/month

Business Checking

ModelNot disclosed
Monthly fees$0
HardwareNot disclosed
Free tierYes

Best for

  • Freelancers invoicing clients monthly
  • Solopreneurs wanting fee-free checking
  • Mobile-first small business owners
  • Businesses paying contractors via ACH

Not for

  • Businesses needing cash deposits or branches
  • Anyone who needs phone support when things break
  • Companies wanting deep bookkeeping in their bank
  • Larger teams needing treasury or multi-user controls

Gotchas - check before you buy

high

No phone support; a user says issues go unresolved, costing a 1-star review

medium

No branches, so cash handling likely requires a workaround

medium

Standard ACH is free; check fees on wires and expedited transfers before switching

low

App shows less information than the web portal

Pros and cons

Pros

  • No monthly fees or minimum balance requirements
  • Free ACH transfers and unlimited free transactions
  • Refunds all ATM fees
  • Invoicing and expense tracking built into the account
  • 4.8/5 across 20K App Store ratings

Cons

  • No physical branches
  • No customer service phone number, per user reviews
  • App lacks some info available on the website

Sources & method

Analyzed 9/20/2026 - 8 sources - No known vulnerabilities found in the sources reviewed.

official x1review x6news x1

Key stats

  • Value for money: 5/5

    Rating

  • $0/month

    Starting price

  • 8

    Sources

  • Analyzed

  • Value for money: 5/5. No monthly fees, free ACH, unlimited transactions, ATM refunds
  • Ease of use: 4/5. 4.8/5 app rating; simple app that works
  • Feature depth: 3/5. Invoicing and expense tracking built in, but basic
  • Support quality: 2/5. Users report no phone number for support
  • Security posture. No security evidence in reviewed sources
  • 4.8/5 App Store rating 20K ratings
  • $0 Monthly fee No minimum balance
  • Refunded ATM fees All ATM fees, per US News
  • $125M Series B Funding $845M valuation

Pricing

Business Checking

$0/month

  • No monthly fees or minimum balance
  • Free standard ACH, unlimited transactions
  • Built-in invoicing and expense tracking

Security

No known vulnerabilities found in the sources reviewed.

What users say

Users praise the simple, fee-free app but repeatedly complain about the lack of phone support.

“Good experiences all around, simple app that always works.”
Trustpilot review
“There's no customer service or support number to call and get issues resolved. That alone is worth a 1 star review.”
Google Play review
Full analysis

Based on 8 usable public sources; several review snippets were truncated.

Fee-free business checking that freelancers love; weak phone support and no branches are the tradeoffs.

Methodology

Based on 8 usable public sources; several review snippets were truncated.

Sources

  1. official
  2. review
  3. review
  4. review
  5. Novo — App Storeapps.apple.com
    review
  6. Novo — Google Playplay.google.com
    review
  7. review
  8. news

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