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Onclusive Review

Depends

Should I use Onclusive?

Onclusive partners with PR and comms teams to monitor & analyse media coverage across news channels and social media to increase performance & demonstrate value. - onclusive.com

· 5 days ago

Strong fit for enterprise PR and comms teams that need cross-channel media measurement and can handle sales-led pricing. Small teams or price-sensitive buyers should pick a simpler monitoring tool.

Confidence

Medium. Based on ~40 public sources: G2, Reddit, PRWeek, Breachsense, vendor case studies.

Ratings

  • Value for money
  • Ease of use
  • Feature depth
  • Support qualityNo support evidence in sources
  • Security posture

Pricing

Not disclosed

ModelNot disclosed
Monthly feesNot disclosed
HardwareNot disclosed

Best for

  • Enterprise PR & comms teams
  • Brands proving earned-media ROI to execs
  • Global monitoring across news, social, broadcast
  • Teams tracking AI-search visibility

Not for

  • Solo PR freelancers — overkill and sales-priced
  • Startups needing simple coverage tracking
  • Buyers wanting transparent self-serve pricing
  • Teams unwilling to vet vendors after its 2024 breach

Gotchas - check before you buy

high

2024 breach disrupted PR industry customers; complaints called its response 'disingenuous'

medium

Pricing is quote-only; expect negotiation and opaque contract terms

medium

Acquired products (Digimind, Critical Mention) mean tool sprawl; confirm unified access before buying

Pros and cons

Pros

  • Unified platform spans news, social, broadcast monitoring plus analytics
  • Rated 4.3/5 on G2; users report it is easy to use
  • Runs a public Trust Center (SafeBase) for security reviews
  • Named enterprise customers including BT Group, Overstock, Edmunds
  • Early-mover GEO analytics tracks brand visibility in AI search

Cons

  • Suffered a cyber attack with reported data breach, February 2024
  • No public pricing; buyers must request sales quotes
  • Multiple products raise questions about separate logins and fragmented interfaces
  • Rating spread: Onclusive Social scored 3.7 in one comparison, 4.5 on G2

Sources & method

- 10 sources - Hit by a cyber attack in February 2024 with a reported data breach; now operates a SafeBase Trust Center.

official x3review x4security x2news x1
  • February 2024 cyber attack and data breach, Media monitoring services were disrupted; Onclusive later confirmed a possible data breach and faced complaints over its communications about the incident.

Key stats

  • Value for money: 2/5

    Rating

  • Not disclosed

    Starting price

  • 10

    Sources

  • Analyzed

  • Value for money: 2/5. No public pricing; sales-led quotes
  • Ease of use: 4/5. G2 users call it easy to use
  • Feature depth: 4/5. Monitoring, analytics, social, broadcast, AI visibility combined
  • Support quality. No support evidence in sources
  • Security posture: 2/5. 2024 breach; Trust Center since added
  • 4.3/5 G2 rating Per 2026 third-party review roundup
  • Not published Public pricing Sales-led quotes via contact form
  • $21M Total funding Formerly AirPR, per LeadIQ
  • 3.25% Market share Media monitoring category, per 6sense

Pricing

Not disclosed

Security

Hit by a cyber attack in February 2024 with a reported data breach; now operates a SafeBase Trust Center.

  • February 2024 cyber attack and data breachMedia monitoring services were disrupted; Onclusive later confirmed a possible data breach and faced complaints over its communications about the incident.

What users say

G2 users praise ease of use, while Reddit PR practitioners actively debate its security and fit versus Meltwater.

“I find Onclusive very easy t…”
G2 review

Alternatives

Compare Onclusive with each alternative.

  • Meltwater

    Large rival covering monitoring, social listening, and analytics at similar scale.

  • CisionOne

    Enterprise PR suite buyers compare head-to-head with Onclusive.

  • CoverageBook

    Simpler, cheaper coverage reporting for small PR teams.

Companies that use it

  • BT Group⁷
  • Overstock
  • Edmunds
  • Senthorus (Eurovision crisis monitoring)
Full analysis

Based on ~40 public sources: G2, Reddit, PRWeek, Breachsense, vendor case studies.

Enterprise media-intelligence suite for serious PR teams; overkill and sales-priced for small ones, with a 2024 breach to vet.

Methodology

Based on ~40 public sources: G2, Reddit, PRWeek, Breachsense, vendor case studies.

Read how a report is made.

Sources

  1. Onclusive Reviews — G2g2.com
    review
  2. Onclusive Pricing & Review — Influencer Heroinfluencer-hero.com
    review
  3. PR industry affected as Onclusive hit by cyber attack — PRWeekprweek.co.uk
    news
  4. Onclusive Data Breach in 2024 — Breachsensebreachsense.com
    security
  5. Onclusive Trust Centertrust.onclusive.com
    security
  6. Unified Platform — Onclusiveonclusive.com
    official
  7. BT Group Case Study — Onclusiveonclusive.com
    official
  8. Onclusive Social vs Meltwater — rfp.wikirfp.wiki
    review
  9. Onclusive vs Unicepta market share — 6sense6sense.com
    review
  10. Talk to us — Onclusiveonclusive.com
    official

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