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OnTheClock Review

Worth it

Should I use OnTheClock?

Effortlessly manage employee time tracking, scheduling, & payroll on mobile or web. Used by 16,000+ businesses & backed by award-winning human support. - ontheclock.com

· 1 month ago

Small and medium hourly teams should buy: it is cheap ($4/employee/month), highly rated (4.7/5 Capterra), and built for payroll. Skip it if you are a large enterprise with complex compliance needs or a salaried-only team with no time clock use case.

Confidence

Medium. Based on 15+ public sources; pricing details partly from vendor-published comparisons, and two small-business customer pages were the only named users found.

Ratings

  • Value for money
  • Ease of use
  • Feature depth
  • Support quality
  • Security posture

Pricing

Starting tier

$4.00/employee/month + $5 base fee

ModelNot disclosed
Monthly feesNot disclosed
HardwareNot disclosed

Best for

  • Small hourly teams
  • SMBs wanting scheduling, PTO, and payroll together
  • Owners replacing paper timesheets
  • Teams needing mobile clock-in/out

Not for

  • Enterprises with complex process and admin budgets
  • Salaried-only teams with no hourly tracking
  • Solo users tracking just their own hours

Gotchas - check before you buy

medium

Android ratings trail web praise; test mobile before company-wide rollout

low

$5 base fee sits on top of $4/employee/month; costs add up with part-time staff

low

No public security page found in crawl; request security documentation from the vendor

Pros and cons

Pros

  • 4.7/5 on Capterra across 799 reviews
  • Reviewers consistently praise ease of use and mobile access
  • Claims 99.999% uptime — under 5 minutes downtime yearly
  • Purpose-built for small and medium businesses
  • Combines time tracking, scheduling, PTO, and payroll in one platform

Cons

  • Android app rated only 3.3/5 across 694 ratings
  • Reviewers frame it as exporting payroll data, not full-service payroll

Sources & method

- 8 sources - No known vulnerabilities found in the sources reviewed.

official x1review x6security x1

Key stats

  • Value for money: 5/5

    Rating

  • $4.00/employee/month + $5 base fee

    Starting price

  • 8

    Sources

  • Analyzed

  • Value for money: 5/5. From $4/employee/month plus $5 base
  • Ease of use: 5/5. Reviews consistently praise ease of use
  • Feature depth: 4/5. Tracking, scheduling, PTO, payroll in one
  • Support quality: 4/5. Claims award-winning human support, unverified
  • Security posture: 3/5. No incidents found; security page not indexed
  • 4.7/5 Capterra rating 799 reviews
  • 3.3/5 Google Play rating 694 ratings
  • $4/employee/mo Starting price + $5 base fee
  • 99.999% Claimed uptime Under 5 min downtime/year, vendor-claimed

Pricing

Starting tier

$4.00/employee/month + $5 base fee

  • Time tracking
  • Shift scheduling
  • PTO management

Security

No known vulnerabilities found in the sources reviewed.

What users say

Users praise ease of use, mobile access, and payroll reporting, though the Android app's 3.3/5 rating hints at mobile friction.

“OTC simply rocks! The platform is super easy to use and accessible from anywhere in the world.”
App Store, Safiya (OnTheClock customer)

Companies that use it

  • Helping Heart LLC (Tampa, FL)
  • Insured Solution Group
Full analysis

Based on 15+ public sources; pricing details partly from vendor-published comparisons, and two small-business customer pages were the only named users found.

Cheap, easy time clock for SMBs (4.7/5 Capterra); ideal for hourly teams, wrong for enterprise or salaried-only orgs.

Methodology

Based on 15+ public sources; pricing details partly from vendor-published comparisons, and two small-business customer pages were the only named users found.

Read how a report is made.

Sources

  1. review
  2. review
  3. review
  4. review
  5. review
  6. review
  7. official
  8. security

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