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Should I use OpenEvidence?

Transfer Restriction Notice: the page shows the product is not available in your location. - openevidence.com

· 1 day ago

US-verified physicians buy this: it is free, sourced, and HIPAA compliant. Buyers in the EU or UK cannot access it, so they do not buy it.

Confidence

Medium. Based on 15 public sources

Ratings

  • Value for money
  • Ease of useNo direct evidence in sources
  • Feature depth
  • Support qualityNo direct evidence in sources
  • Security posture

Pricing

$0

Free for verified clinicians

ModelNot disclosed
Monthly feesNot disclosed
HardwareNot disclosed
Free tierYes

Best for

  • US-verified clinicians at point of care
  • Fast literature-grounded clinical answers
  • HIPAA-covered practices entering patient data

Not for

  • EU and UK clinicians: access is blocked outright
  • Non-physicians: one source calls the free tier physician-only
  • Anyone needing guaranteed uptime: outage reports exist

Gotchas - check before you buy

high

EU and UK access is blocked; third-party guides track the restriction

medium

High demand, throttling, and credential errors show up as confusing messages

medium

Mobile users report location errors even at supported offices

medium

Free tier is physician-only per one review; other clinicians face limits

Pros and cons

Pros

  • Answers cite NEJM, JAMA, Nature, NCCN, and Cochrane
  • Free for verified clinicians, near 1M consults daily
  • HIPAA compliant with SOC 2 Type II certification
  • Used by about 650,000 US physicians, two-thirds of doctors
  • Encrypts data in transit and at rest

Cons

  • Blocked in Europe; doctors lost access overnight
  • One clinician reports it misreads literature; check every reference yourself
  • Family physicians report the service went down
  • Trade secret lawsuit filed against competitor Pathway in February 2025
  • Only 26 Trustpilot reviews; independent feedback stays thin

Sources & method

- 15 sources - No known vulnerabilities found in the sources reviewed.

official x1review x8news x6

Key stats

  • Value for money: 4/5

    Rating

  • $0

    Starting price

  • 15

    Sources

  • Analyzed

  • Value for money: 4/5. Free for verified US clinicians
  • Ease of use. No direct evidence in sources
  • Feature depth: 4/5. Cites NEJM, JAMA, NCCN, Cochrane
  • Support quality. No direct evidence in sources
  • Security posture: 4/5. SOC 2 Type II, HIPAA, AES-256
  • ~650,000 US physicians using About 2/3 of US doctors
  • $700M Total funding $12B valuation, Jan 2026
  • Yes Free tier Verified physicians only
  • 26 Trustpilot reviewers Small sample size

Pricing

Free for verified clinicians

$0

  • Literature-grounded clinical Q&A
  • About 1M consults per day
  • Physician verification required

Security

No known vulnerabilities found in the sources reviewed.

What users say

Translated Reddit threads show EU doctors losing access, an outage complaint, and warnings to verify every cited reference.

“three months ago doctors from my network woke up to the error message that an American ai tool OpenEvidence is out of Europe.”
LinkedIn, Nazar Filipchuk
“OpenEvidence is niet bereikbaar. Het is niet echt een AI-assistent, maar eerder een AI die je wijst op actuele artikelen en informatie.”
Reddit, r/FamilyMedicine (translated)
“Het interpreteert de beschikbare literatuur verkeerd. Je moet alle beschikbare referenties die het je direct geeft zelf gaan lezen en de feiten...”
Reddit, r/physicianassistant (translated)
Full analysis

Based on 15 public sources

Great for US doctors, blocked for you: OpenEvidence cuts off EU and UK access entirely.

Methodology

Based on 15 public sources

Read how a report is made.

Sources

  1. OpenEvidence Security and Complianceopenevidence.com
    official
  2. OpenEvidence review: pricing, features, alternativesmedaiverdict.com
    review
  3. Is OpenEvidence Down or Not Available in Your Location?cliniatlas.com
    review
  4. OpenEvidence Not Working: Error Messages Explaineddrinfo.ai
    review
  5. OpenEvidence Trustpilot reviewstrustpilot.com
    review
  6. How reliable is openevidence.com? (r/emergencymedicine)reddit.com
    review
  7. OpenEvidence is down (r/FamilyMedicine)reddit.com
    review
  8. Stop using Open Evidence (r/physicianassistant)reddit.com
    review
  9. OpenEvidence app location error forum postforums.justuseapp.com
    review
  10. Doctors report OpenEvidence is out of Europe (LinkedIn)linkedin.com
    news
  11. OpenEvidence is now the most valuable medical AI firmadvisory.com
    news
  12. OpenEvidence raises $250 million, doubles valuation to $12Binvesting.com
    news
  13. OpenEvidence revenue, valuation & funding (Sacra)sacra.com
    news
  14. OpenEvidence raises $200M (TechRepublic)techrepublic.com
    news
  15. OpenEvidence v. Pathway trade secret lawsuitpatentlyo.com
    news

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