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Should I Use OpenLogic by Perforce?

openlogic.com·Analyzed 1 hour ago·Based on 8 sources

Enterprise open source support and services for 400+ technologies, including SLA-backed support and LTS for end-of-life software.

Depends

Depends

Buy if you run mission-critical or end-of-life open source in production and need 24/7 SLA-backed support from one vendor.

Enterprise support subscription for 400+ open source techs. Right for big production stacks; overkill when community support suffices.

Confidence: Medium

1998

Founded

Minneapolis, MN; Perforce-owned

400+

Technologies covered

One vendor across your OSS stack

350+

CVEs patched in LTS builds

14-day patch SLA

24/7/365

Support availability

SLA-backed, direct to enterprise architects

Feature depth5

400+ techs, LTS, compliance, migrations covered

Support quality4

24/7 SLA-backed; claims are vendor-sourced

Security posture4

350+ CVEs patched; 14-day LTS patch SLA

Pros

  • Covers 400+ open source technologies under one SLA-backed vendor²
  • 24/7/365 support with direct access to enterprise architects¹
  • Long-term support keeps EOL software like CentOS and AngularJS patched²
  • Patched 350+ vulnerabilities in LTS builds; 14-day patch turnaround³

Cons

  • No public pricing; every quote is custom⁴
  • Priced per instance, so costs grow with your footprint⁵
  • Nearly all evidence is vendor marketing, not independent reviews¹
  • No dedicated public security page found on site

Gotchas

  • mediumPer-instance pricing means bills scale with infrastructure; get instance definitions in writing before signing.⁵
  • mediumQuote-only pricing blocks budgeting until you engage sales.⁴
  • mediumLTS for EOL software can postpone needed migrations, extending legacy lock-in.³
  • mediumSupport quality claims come from vendor materials; demand reference customers before buying.¹

Best for

  • Enterprises running mission-critical OSS in production
  • Teams stuck on EOL software (CentOS, AngularJS)
  • Multi-stack shops wanting one support vendor
  • Regulated companies needing OSS compliance help

Not for

  • Startups on current, mainstream versions
  • Small teams fine with community forums
  • Anyone needing upfront sticker pricing
  • Pre-production projects without real workloads

Pricing

Enterprise support (custom quote)

Not published

  • Priced per number of instances
  • 24/7/365 SLA-backed support
  • Quarterly business reviews included

Security

No known public vulnerabilities found in the sources reviewed.

What users say

No independent user reviews surfaced in public sources; all claims trace to OpenLogic, Perforce, or partner materials.

Alternatives

Compare OpenLogic by Perforce with each alternative.

Full analysis

Based on 15 public sources; most are vendor-owned or vendor-supplied material, so support-quality and value claims are unverified.

Sources

  1. Enterprise Open Source Support and Services | OpenLogicopenlogic.com
    official
  2. Open Source Supportopenlogic.com
    official
  3. Long-Term Support for EOL Softwareopenlogic.com
    official
  4. OpenLogic Pricingopenlogic.com
    official
  5. OpenLogic Technical Support Overview (PDF)version-2.com
    official
  6. OpenLogic Company Overview | LeadIQleadiq.com
    news
  7. Rogue Wave Software Acquires OpenLogicfinance.yahoo.com
    news
  8. How OpenLogic Does Open Source Support (video)youtube.com
    official

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