shouldiuse.io

VERDICT

Should I use Openresearch?

Custom Software Development for Complex Projects - openresearch.com

Depends. Evidence is thin and muddied by namesakes: openresearch.com is a Vienna-based custom software agency, not a product you can subscribe to. Hire it only for complex bespoke builds with real budget; everyone else should buy off-the-shelf tools.

Confidence

Low. Based on ~30 public sources; most concern unrelated 'OpenResearch' namesakes. Only about 8 directly concern this Vienna agency.

Ratings

  • Value for moneyNo pricing evidence
  • Ease of useServices firm; nothing to evaluate
  • Feature depthBespoke work; no product features listed
  • Support qualityNo user support evidence
  • Security posture

Pricing

Not disclosed

ModelNot disclosed
Monthly feesNot disclosed
HardwareNot disclosed

Best for

  • Orgs needing complex bespoke software
  • EU buyers wanting Vienna/Zagreb delivery
  • Enterprise clients with defined specs

Not for

  • Anyone wanting off-the-shelf software — nothing to sign up for
  • Small budgets needing predictable SaaS pricing
  • Researchers seeking Sam Altman's UBI nonprofit of the same name
  • Buyers wanting trials, demos, or published pricing

Gotchas - check before you buy

medium

Guess: No public pricing means custom quotes; scope creep is the classic custom-build risk.

medium

Guess: Bespoke builds can lock you into the vendor for maintenance and future changes.

medium

Same name as UBI nonprofit, GitHub repos, and journals; due-diligence searches get very noisy.

medium

Check IP ownership and handover rights in the terms before signing.

Pros and cons

Pros

  • Specializes in complex custom software builds
  • Publishes case studies claiming measured customer results
  • Publishes a product security page
  • EU delivery presence: Vienna plus Zagreb GmbH
  • Runs a formal data protection officer function

Cons

  • Services firm, not software: nothing to sign up for or try
  • No published pricing; client terms suggest negotiated contracts
  • Name collides with unrelated nonprofit lab, GitHub repos, and journals
  • No independent user reviews or ratings found

Sources & method

Analyzed 9/26/2026 - 8 sources - No known vulnerabilities found in the sources reviewed.

official x6review x1security x1

Key stats

  • Security posture: 3/5

    Rating

  • Not disclosed

    Starting price

  • 8

    Sources

  • Analyzed

  • Value for money. No pricing evidence
  • Ease of use. Services firm; nothing to evaluate
  • Feature depth. Bespoke work; no product features listed
  • Support quality. No user support evidence
  • Security posture: 3/5. Publishes security page and DPO; nothing independently verified
  • Vienna, Austria Headquarters Custom software developer
  • None Public pricing custom quotes only
  • None found Independent reviews across searched public sources
  • 5+ Namesakes nonprofit lab, GitHub repos, university portals

Pricing

Not disclosed

Security

No known vulnerabilities found in the sources reviewed.

What users say

No independent reviews of the Vienna agency surfaced; nearly all user chatter online concerns the unrelated UBI nonprofit namesake.

Full analysis

Based on ~30 public sources; most concern unrelated 'OpenResearch' namesakes. Only about 8 directly concern this Vienna agency.

Vienna custom software agency, not a product. No public pricing or reviews; name collides with an unrelated UBI nonprofit. Depends.

Methodology

Based on ~30 public sources; most concern unrelated 'OpenResearch' namesakes. Only about 8 directly concern this Vienna agency.

Sources

  1. OpenResearch: Custom Software Development for Complex Projectsopenresearch.com
    official
  2. Case Studies: measured customer resultsopenresearch.com
    official
  3. Termsopenresearch.com
    official
  4. Product security pageopenresearch.com
    security
  5. Privacy Policyopenresearch.com
    official
  6. OpenResearch GmbH, Zagreb (Croatia) — company profilejoberty.com
    review
  7. OpenResearch nonprofit lab (unrelated namesake)openresearchlab.org
    official
  8. Justmalhar/OpenResearch (unrelated GitHub namesake)github.com
    official

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